Schuh Return and Exchange Policy [2023]
Schuh Return and Exchange Policy: Schuh is a leading shoe retailer in Ireland and the United Kingdom. They are present in over 100 stores in the two countries and have the best returns policy of any significant shoe retailer.
Schuh is a leading brand in footwear from Scotland. It sells footwear from over 80 brands, including some of the most well-known ones.
In the United Kingdom and Ireland there are more than 130 locations. It was established in 1981 & has since become one of the most well known brand worldwide.
The company stocks almost every type of shoe from different brands. It also has its unique designs, which are beloved by customers.
Schuh returns policy:
The company hopes the customer will be satisfied with its products. If your not happy you can easily return the item.
The return period is 365 days, which is longer than other companies.
The company will exchange or return a product if it is defective.
You can return the item if you’re not satisfied with it but your must do so with the original packing & unopened merchandise.
When returning a product, you should have the original receipt.
Because of hygiene reasons, some products like socks can’t be return after they have been remove from their packaging.
What is Schuh’s return policy?
Schuh’s return policy is generous. You have up to 365 days to return the shoes you have bought from them.
These shoes must be in unused condition. Shoes that are damage or worn out cannot be return.
Dillard’s will accept your return, and you will receive a refund on the original payment method. Dillard’s does not accept returns on certain items, which we will discuss later in this article.
| SCHUH RETURN POLICY | |
|---|---|
| Return Period | 365 Days |
| Return Method | Online or in-store |
| Exchange Period | 365 Days |
| Exchange Method | Online or in-store |
| Refund Period | Within 10 Days |
| Refund Method | Method of Payment |
Can you return an online purchase to the store?
Mostly, yes. It will depend on where your bought the item online & which store you want to visit.
Schuh would charge you EUR if you purchas shoes from them in Ireland. You cannot return shoes to British shops, which applies even if you purchase from a British shop, and it is impossible to return them to an Irish shop.
If you made an online order in a currency other than the one you reside in, you could only return the product to Schuh. Your refund will be issue in the money you originally paid.
How strict is the Schuh return policy?
Although a return policy of 365 days for shoes might seem generous, there will be restrictions.
The shoe must not have been worn. Schuh can resell the shoe if it is in its original packaging.
Your legal rights are unaffect if your bought the shoes online. Online purchases give you the same rights as in-store to inspect the shoes.
You can try the shoes on and perhaps walk around. You may eligible for a partial refund if you cause damage to the boots.
Schuh is very strict about shoes, and Schuhs can tell if a shoe has been worn.
Schuh Exchange Policy
In the event that a pair of shoes is damaged, Schuh will exchange them. Within 365 day you can return the shoes.
Schuh Refund Policy
Schuh will refund your purchase if the shoes are unworn, which can done anytime within one year from purchase.
Does Schuh take returns without a receipt?
Schuh does not accept returns without receipts. You will need the shipping note from the box your shoe arrived in to return an online order.
You can either print the receipt from Schuh’s website or email it to yourself if you don’t have this.
Does Schuh accept returns after 30 days?
Yes. Schuh allows you to return most products within one year of purchase.
Are Schuh returns free?
You can return your order to Schuh with a free returns label. Schuh will deduct PS2.50 from any refunds for online orders that are return if you do not have my Schuh account. Prior to placing your order make sure to register.
What items Cannot be returned to Schuh?
Shoes worn will not accept for return except as part of your warranty.
Schuh socks that have been taken from their packaging will not accept for return, regardless of whether they were used.
There are no other restrictions. Schuh will accept clearance items for return.
Does Schuh have free returns?
There is no charge for returns if you go to Schuh.
You will need to pay for postage and packaging if you send your shoes directly to Schuh’s returns department.
You will need to pay EUR3 if you want to return a Schuh purchase in Ireland. There won’t a fee for swaps but this sum will subtract from the refund.
How long do Schuh refunds take?
The Schuh refund will issue immediately if you go to the store. It can take ten days for the Schuh refund to processe if the shoes are return to Schuh’s returns department.
How do I return a parcel from Schuh?
All returns on purchases made in the UK can sent to:
Schuh Returns
Schuh Ltd
1 Neilson Square
Deans Industrial Estate
LIVINGSTON
West Lothian
UK
EH54 8RQ
All purchases made in Ireland can sent to:
Schuh. i.e. Returns
Schuh Ltd
122 Patrick Street
Cork
Ireland
T12 YW96
Can I return the shoes after wearing them?
Schuh will not accept shoes that have been worn.
To test the shoes, you can try them on for size. You can’t wear them as shoes, and Schuh wants you to decide if you want them to stay for a while.
This exception is only if the shoe has a warranty. You can return shoes that a manufacturing defect has damag if they are not in good condition.
Where can I drop off my Schuh returns parcel?
After you have attach the returns label that covers any delivery details, you can drop off your Schuh returns package at any of our locations.
You can select a site that suits your in the UK because there are thousands of them. Find your nearest location here.
For more information on your Collect+ deliver to Yodel order, please visit our help and advice page. Don’t forget our app to track your order.
FAQ
Can you return clearance items to Schuh?
Yes. This assumes that the product is unworn. Clearance socks cannot return if they have been remove from their packaging.
How will a Schuh refund be issued?
You’ll receive the sneaker backs in the same form that your paid for it.If that payment method is not available, Schuh will notify you.
How can I make worn shoes look like new?
One of the best ways to clean you soles is to wash them in warm water & dish soap to bring back their shine.
If you have worn the shoes once, can you exchange them?
They can only return for exchange or refund if they are not worn and in their original packaging. They can return for any reason within 60 days.
However, the item cannot appear to have been worn.
Conclusion
Schuh allows you to return or exchange products within 365 days of purchase, provid they are unworn. Schuh will allow you to return the shoes to a local Schuh shop or their returns department by sending a package.
Schuh’s returns policy can stringent. Your return or refund may denied if your shoe is worn beyond the time it was tested for size.