Forever 21 Return Policy 2023

Forever 21 Return Policy – Online and In-store Return Guide

Forever 21 Return Policy: Forever 21 is a popular clothing retailer that caters to men’s and women’s clothes, accessories and other items. 


They provide excellent sales and discounts on previously priced products. 

If you’ve recently walked to a store of Forever 21 or bought something on the internet from this retailer, you might want to know whether it is possible to return the product. We will now discuss Forever21’s in-store and online return policies.


Forever 21 Return Policy 2022

Forever 21’s return policy

This Forever 21 return and exchange policy apply to all purchases made via the website as well as the Forever 21 mobile applications.

Any items returned or exchanged should  in pristine condition, not worn and undamaged. They must also have tags still attached. 


They can only  returned to retailers within the country of the original purchase. Jewellery should  returned in the original packaging. 

Returns of all items must  accompanied by a return form and the appropriate customs document (if relevant). 

Forever 21's return policy


There are some limitations in place, which include food items, sale merchandise, underwear, cosmetics, swimming wear and lingerie, including body piercings, earrings as well as clearance items and gift cards and electronic gift cards are considered to be final sale items and can’t be exchanged or returned.

Refunds will be made in the original method of payment. Please allow a minimum of 2 weeks from the date of the return shipment until your credit card is credited.

What is Forever 21 return policy?

If you purchased your items through Forever 21 online, you have 30 days to return your item from the date of the shipment day. 

You can choose to replace them via mail or bring them back to the shop. Forever 21 will reimburse your cashback to the original method of payment.

If you’d like a return on an item you purchased from the Forever 21 store, you have 30 days from the day you bought it to return the item to the store with your receipt. 

What is Forever 21 return policy

You will receive a reimbursement for the original method of payment.

Return Period 30 Days
Return Method By Mail or in-store
Exchange Period 30 Days
Exchange Method By Mail or in-store
Refund Period 7-10 business days
Refund Method Method of Payment

 How To Return a Forever 21 Product

If you are looking for the item to be returned to Forever 21, gather your original sales receipt, as well as the original payment method and bring the item to the store within 30 days.

Can you return an online purchase to the store?

Yes. If you do not wish to send your return in the mail, you can bring the items to the Forever 21 store to process your return. Make sure to bring along the shipping receipt.

How strict is the Forever 21 return policy?

Forever 21 has a moderate return policy. They will require that items be returned in pristine condition or washed and have no damage. 

You must bring your original receipt for sales, and the thing must also accompany the original tags. Returns must be processed within 30 days of the date of the purchase.

Forever 21 Exchange Policy

Forever 21 Exchange Policy

The policy for exchange at Forever 21s is the same as their return and exchange policy. The items you deal with must be in good condition, unworn or washed and free of damage. 

They should have the original tags still on them, and you have to show the original sales receipt or shipping receipt for an exchange transaction to be completed.

Forever 21 Refund Policy

If you would like to receive an exchange with Forever 21, you must return products that are clean of wear or dirt, are not cleaned, and exhibit no evidence of damage.

The original sales receipt from in-store purchases should be presented when requesting a refund.

If you bought your products online, you must present your confirmation email or receipt with the items. The refund will be issued to the original method of payment.

Forever 21 Return Policy In-store

Forever 21 Return Policy In-store

Returning your purchase to a retailer is simple. Find the closest retailer here. Take the item back to be produced correctly. 

Also, remember to bring the original bill. You must also be able to prove the purchase of the product. 

When you get to the store and present your item to the return counter, they will inspect the item and issue the process of refund or exchange. 

Your return will be processed at that point. Be sure to follow the exchange guidelines, and it’ll be simple.

Forever 21 Holiday Return Policy

These are additional guidelines regarding the Forever 21 Return Policy during the holiday season. 

In general, the products we buy between November and December are usually gifts, which is why Forever 21 gives you a few days extra to take advantage of the Christmas season.

These gifts could remain unopened if you don’t give them away to anyone else, or if you discovered the item to be defective when you opened the package on the New year, you can return it until the 6th of January or within 30 days of purchase, whichever comes earlier. 

Return your purchase at any of Forever 21 stores in the United States, including XXI, For Love 21, and F21 Red.

Forever 21 returns by mail: you pay the shipping

Go to Forever 21’s Forever 21 returns site to print a pre-paid shipping label to return your order. You’ll need to supply the billing zip code and the order number, which is on the confirmation of your purchase.

Even though Forever 21 gives you a pre-paid shipping label, the cost of returning shipping is taken from the amount you receive, and the amount you receive does not include the initial cost of shipping the item to you.

The item should be pack up and return with the label suppli. The article should be return to the original payment method within three weeks.

Does Forever 21 take returns without a receipt?

No. Forever 21 demands that all returns have an official invoice or confirmation to be process.

Does Forever 21 accept returns after 30 days?

No. Forever 21 has a limit of 30 days to return items in-store and 30 days after the ship date for returns made online.


Forever21 will not accept any product that has been wash, worn or damage. They will also take returns from underwear, select swimming wear and lingerie, body jewellery, earrings and gift cards. They will also not accept returns on items mark as Final Sale.

I am returning a Forever 21 online order to a store

Collect the item you’d like to return with the packing slip or order confirmation. Take with you to any Forever 21 store. You’ll receive a refund in the original method of payment. This is true for Gift cards as well.

If you purchase the item using Amazon Pay, PayPal, or Afterpay, you could not receive a refund on the article and can only get credit to the store.

How to Get Forever 21 Free Shipping

The easiest method to receive free shipping from Forever 21 is to spend at least $50, which allows you to receive Free Standard Ground Shipping. 

Sometimes, Forever 21 does offer free Express Shipping with limit-time promo coupons. 

As of the time of the publication of this article, it was available for free Express Shipping on $75+ purchases (a $12.95 amount) by using the coupon code EXP75.

How long will Forever 21 refunds take?

We will complete your refund as fast as possible and refund you between two and two billing cycles before being finalis.

Can I return the Forever 21 product after use?

No. Forever 21 will not accept returns on wash products or signs of wear and tear.

Do Forever 21 give full refunds?

Yes. Forever 21 can offer an entire refund, so they are not use, wash or not damage. They must be accompani by the original tags and possess a valid receipt that is not more than 30 calendar days.

 Forever 21 return policy for Beauty by Riley Rose products  

The return and exchange policy applies to purchases from “Beauty by Riley Rose” items, which can be bought on the website.

Similar to Forever 21 products bought in stores, Online orders for Beauty By Riley Rose products can be returned within 30 days following the date of purchase in exchange for either a refund or exchange.

Cosmetics items can be return in brand-new (or slightly use) packaging, original packaging, and return forms as other items.

Like all the different Forever 21 products, all return items must be in perfect condition, undamag and unworn, with tags attache and accompanied by the packing slip and the return form.

Like above, all gift cards, sale/clearance and sale cards cannot be return unless they are legally require.


 What is the mailing address for online sales returns?  

If you own an item or items you want to return for reimbursement to Forever 21 via the mail, The return address will be: Forever 21, ATTN Online Returns 4323 Indian Ave Perris, CA 92571

 What is the return policy for Final Sale Items?  

Forever 21 does not accept returns or refunds on products mark Final Sale.

 Can I return items paid for with PayPal, Amazon Pay, or Afterpay?  

Yes. When returning items you have paid for using one of these services, you must bring your packing slip or confirmation email from your purchase. 

If the items you purchase qualify to  return, you will receive a reimbursement on the original form of payment.

How can I return an item that I bought internationally?

If you bought an item through Forever 21 outside of the United States, you would have to use the Global-e portal for any returns, refunds, or exchange requests. 

The Global-e portal is accessible within the Forever 21 website, or you can dial 1-213-463-973 for assistance.

Items return through the Global-e portal are cover by the exact guidelines as other returns. The item must not  damage or worn and not wash, and it must  with the original tags still attache. 

They must also include the original sale receipt. Buyers won’t receive any refund for the original shipping charges as they will  charge the return cost. Additionally, you could  responsible for taxes and customs fees. 

What is Global-e, and how does it work for international orders?

Global-e is a worldwide eCommerce retailer that lets customers purchase products at Forever 21 and delivers them internationally with the most reliable delivery service. 

Global-e manages all returns and payments for the most secure Forever 21 experience.

What is the Forever 21 customer service number?    

Here is this is Forever 21 US toll-free customer service number: 1-888-494-337


If you like shopping with Forever 21 in-store or online the information above may  helpful If you have any concerns about their return policies. 

The most crucial point to remember in their return policy is only to return items that have been use for 30 days from your purchase, along with the original sale receipt.


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