Ross Return Policy 2023

Ross Return Policy: Ross Dress for Less is a popular off-price retailer that offers discounted brand-name clothing, home goods, and more.

If you have purchased an item from Ross and need to return it, it’s important to understand the Ross return policy.

We’ll discuss all you should be mindful of regarding this policy. Ross’s returns policy has the procedure for returns, the timeline for returning things, and any restrictions.

Ross Return Policy

Ross Return Policy Overview

Ross’s return policy states that Ross return policy stipulates that customers can return the majority of products within 30 days of the purchase, provided they have an original receipt.

For the refund, you must return the item to the Ross account along with the first receipt within 30 days from the date of acquisition.

Also, you must bring the product in its original condition and not worn, used, or modified. Refunds in full will be given in the same method of payment used in the original purchase.

Ross Return Policy Overview

Returning Items to Ross

To return an item to Ross, follow these steps:

  1. Prepare the item for return: Make sure the item is in its original condition with tags attached and include the receipt.

2. Choose a return method: Ross only offers in-store returns.

3. In-store return: Bring the item to any Ross store with the receipt. A store associate will process the return and issue a refund to the original form of payment.

Time Frame for Returns

Most items can be exchanged within 30 calendar days from The original purchase date, provided you have A receipt.


There are some restrictions to the Ross return policy. All returns are subject to system verification. Please keep and use your receipt on all return and exchange transactions as there is a limit to the number of no-receipted refunds allowed by the system.

A valid picture ID (Driver’s License, State Photo ID, Passport, or Military ID) may be required and will be entered into the system for refunds. Please note that your refund may be declined by the system.

The Fine Jewelry return policy is the same as the store return policy with one addition: all Fine Jewelry returns or exchanges must have the original ticket attached AND be accompanied by a receipt. Merchandise can only be returned to Ross Stores with a Fine Jewelry Department.

See also Verizon Return Policy

The swimwear and lingerie return policy is the same as the store return policy with one addition: all swimwear and lingerie returns or exchanges must have the original ticket attached.

Ross Exchange Policy

The product you obtained is separate from what you were expecting. Did you purchase the wrong dimension or type of product? Ross has the option of a 30-day exchange policy.

You can submit the proposal for the exchange of the article within 30 days from the acquisition date. You must provide the original receipt with the tags for exchange.

Ross will not accept exchanges on items you’ve worn, used, or washed.

Can An Item Be Returned To Ross After 30 Days?

If the date for expiration has come and run for your 30-day return period, it still needs to be the final word. So, Ross will accept returns within 30 days.

But recognize that you have to be happy with the in-store credit or create an exchange that is even in exchange for the item. You will also be required to supply proof of identity.

Can An Item Be Returned To Ross Without A Receipt?

It is recommended to avoid returning goods to a Ross retailer without receipts. However, Ross Returns allows its customers to do this.

In the first place, the refund verification system has to accept your return. In addition, you’ll need to present a valid photograph as evidence of identity.

However, the return will be an in-store credit or exchange for a different item that is at the current price of sale. In addition, if you have questions or concerns about possibly receiving a cutback, you can contact Ross for help.

It is also possible to fill out an application form you fill out, and a Ross staff partner will be more than happy to assist you with any problems or questions that you ask by contacting you to follow up.

See also Ulta Return Policy

Which Items Cannot Be Returned To Ross Stores?

As with most vendors, It is necessary to be mindful that every investment cannot be returned if it is damaged, worn, or otherwise used.

Furthermore, there is no refund or return can be made if there are obvious signs of damaged or open items are visible.

The Ross Holiday Return Policy

Ross stores offer a holiday return policy in place on items purchased during the holiday season. So, any items bought between 1 day between the 1st and 31 days of December are eligible to be returned before Jan. 31st in the next year. This holiday season’s return policy gives customers additional time to return items to Ross.

Can You Return A Ross Gift Card?

However, you are not able to give gift cards around in exchange for money. If you’ve lost or lost your card, you can ask to purchase A new one in the store. They’ll need you to present the ticket of your gift card to apply for a double gift card.

Be aware that they might require identification proof if you need help to provide them with the original receipt. So, make certain you have a photo ID with you.

Does Ross Accept Return Or Exchange Without Tag?

Ross is not able to accept worn, used, or altered products. When returning a product, it is essential to ensure that the original tags are present. It can be extremely challenging for staff to accept returns that do not have tags.

If you have removed the tag, take it to the store, and they will reconnect it for you.

Swimwear and Lingerie Should have original tags with the tag.

Bras and underwear should be in good condition and not used or cleaned.

How Can I Contact Ross Customer Service?

Ross offers top-quality customer service. If you are having any problems or concerns about returns, refunds, or exchanges or having difficulty getting the information you need available on Ross’s website, please contact us. Ross Dress for Less website.

contact 1-800-335-1115 to get assistance.

Ross’s customer support agent will promptly resolve the issue and help you in the right direction.

See also Zenni Return Policy


The Ross return policy is straightforward and offers a 30-day return window for most items purchased in-store. Items must be in their original condition with tags connected and accompanied by a receipt. Ross only offers in-store returns.

By understanding the Ross return policy, you can make informed purchasing decisions and have peace of mind knowing that you can return items if needed.

FAQs – Ross Return Policy

Q.1 What is the time frame for returning items to Ross?

ANS. You have 30 days from the date of investment to return things.

Q.2 What items are eligible for return?

ANS. All unused and original items are valid for in-store returns.

Q.3 What is the process for returning items to Ross?

ANS. To return an item to Ross, bring your merchandise back to a Ross store with the original receipt within 30 days of purchase.

Q.4 Do I need a receipt to return an item to Ross?

ANS. Yes, you must Have The original receipt to be eligible for A refund.

Q.5 Can I return an item after the 30-day return period?

ANS. Yes, Ross will allow returning items after 30 days.

Q.6 Can I exchange an item after the 30-day return period?

ANS. Yes, you can exchange any object within 30 days or after 30 days of the investment to get your article.

Q.7 How long does it take to receive a refund from Ross?

ANS. Credit card/debit card refunds depend on your bank. It can carry up to five company daytimes.

Q.8 What if I want to return an item within 24 hours of purchase?

ANS. You can do so if you buy an essay and want to return that item in 24 hours.

Q.9 What if I find an item marked down within 30 days of purchase?

ANS. If something you bought gets marked down within 30 days, you can return it and buy it for less.

Q.10 Can I place items on hold at Ross?

ANS. Yes, you can place up to six items on hold each day.

Leave a Comment