Big Lots Return Policy- Big Lots is a well-known network of value stores that sells a type of goods, including furniture, mattresses, household goods, and groceries.
It’s crucial to comprehend Big Lots’ return policies if you need to exchange or return something you bought there.
We’ll give a thorough explanation of the Big Lots return policy in this article, covering its features, advantages, and application.
What is the Big Lots Return Policy?
The 30-day return period is provided under Big Lots’ return policy. This 30-day window begins on the day that you made your purchase.
Both in-person and online returns for The Big Lots can be handled. However, the requirements set forth by Big Lots must be complied with.
BIG LOTS RETURN POLICY | |
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Return Period | 30 days |
Return Method | In-Store & Online |
Contact Number | 1 (866) 244-5687 |
Official Website | Big Lots |
Can I Return A Mattress To Big Lots After 30 Days?
Yes, as long as the mattress is still in good condition after 30 days, you may return it to Big Lots. You can use the in-store credit from the refund on your subsequent Big Lots buy.
How to Return at Big Lots?
There are two specific ways to return the item to Big Lots, according to their return policy. Sending them the item through the mail is one option. Another option is to take the item to one of the nearby Big Lots stores and return it there.
Online Returns by Mail
Customers can effortlessly send back an online purchase item via mail if they need to make a return. Return it within 30 days of purchase.
To create a mail-in return successful, stick to these easy instructions.
- Sign in to your Big Lots account first.
- the page showing the order history.
- Select the order number you want to exchange.
- Click “Return Item” after that.
- Add the required information to the return slip.
- Place the item securely in a box.
- Include the complete return slip as well.
In-Store Returns
Simply bring the item to the Big Lots location closest to you, together with all the accessories, to return it. Do not forget to properly package the product. You are accountable for the product’s safety.
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Return the item along with the original receipt. If not, you will be required to deliver some form of investment documentation to complete a return.
You will successfully make your return if you make sure to take the steps listed above. Both approaches are distinct from one another. Pick any approach and follow the directions to complete the process without any problems.
Big Lots Return Policy Without Receipts
Even without the original receipt, you are still permitted to return items to Big Lots. The shop may be able to assist you in locating the receipt if you originally paid for your purchase with a credit card or Big Rewards points.
You can still return the item if you didn’t pay with a credit card or store rewards. However, the retailer will remove 20% off the actual price you paid for the purchase before issuing the refund.
In expansion, the shop will give a gift card in place of the refund, which can only be applied to future investments.
Features of the Big Lots Return Policy
The return policy at Big Lots has several elements that make it simple for customers to exchange or return purchases. The following are some of the main aspects of the Big Lots return policy:
30-day return period An article can be returned or exchanged by the customer for 30 days after the date of acquisition.
Actual packaging and state: The returned object must be in its initial packaging and state to be eligible for a refund or exchange.
Customers must have a receipt in charge to return or exchange an item.
Customers can pick between obtaining a refund or an exchange for a returned item.
Benefits of the Big Lots Return Policy
The Big Lots return policy offers several benefits to customers, including:
Easy returns: The 30-day return window and requirement for original packaging and condition make it easy for customers to return or exchange items.
Refunds and exchanges: Customers can decide to receive a refund or exchange for their produced item, which provides them flexibility in how they manage their return.
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Receipt required: The requirement for a receipt helps ensure that customers receive proper credit for their return.
Big Lots Mattress Return Policy
Big Lots has a specific return policy for mattresses. Here’s what you ought To understand:
In-store purchases: If you bought A mattress in-store, you have 30 days To return or exchange it. The mattress must be in its initial packaging and state and be accompanied by a receipt.
Online purchases: If you purchased a mattress online, you keep 90 days to return or exchange it. The mattress must be in its original packaging and state and be accompanied by a receipt.
Big Lots Exchange Policy
Customers are guaranteed to receive what they desire according to Big Lots’ Exchange Policy. You can request an exchange for the same goods that you bought. Show them the documentation you’ll need to send the item back and get a replacement.
However, you are unable to ask for an exchange for a Biglots.com good. You’ll need to take the item to the Big Lots location that’s closest to you for that.
BIG LOTS EXCHANGE POLICY | |
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Exchange period | 30 Days |
Exchange method | In-Store & Online |
Big Lots Refund Policy
The Big Lots return policy specifies that you are only eligible for a refund if you return a development within 30 days of the date of purchase.
After 30 daytimes, you can still return a development for a refund. The refund, however, will be issued as a Big Lots gift card. The Big Lots return policy states that you will receive your refund in the same manner as your original payment.
This means you will receive cash as a refund if you paid with cash. If you paid with A debit card, your refund will be deposited straight into your budget.
BIG LOTS REFUND POLICY | |
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Refund period | 5 Business Days |
Refund method | The original mode of payment, Gift Cards |
Does Big Lots Accept Returns After 30 Days?
Once more, the response is at hand. After 30 days have passed, Big Lots does not accept returns. Big Lots won’t accept returns for items greater than 30 days after the original purchase date.
See also Party City Return, Refund & Exchange Policy 2023
What Items Cannot Be Returned To Big Lots?
The next is a checklist of things that you can’t return to a store. ave the right to reject a return for further justifications.
Big Lots customer service
Big Lots Customer Care
1-866-Big-Lots (244-5687)
M–F 8AM – 10PM, ET | S–S 8AM – 8PM, ET
Big Lots Credit Card Customer Service
1-888-566-4353
M–S 8 AM – 9 PM, ET
Conclusion
Customers can readily return or exchange anything with Big Lots within 30 days of purchase as long as they are in their initial packaging, undamaged, and have their receipt.
Customers may also select a refund or exchange for their returned goods under the policy. Contact Big Lots customer support if you need help or have any queries about their return policy.
big lots return policy FAQs
Q.1 What is the Big Lots return policy?
ANS. Big Lots allows customers to return or exchange anything within 30 days after purchase with a receipt and in their original packaging.
Q.2 What items can I return to Big Lots?
ANS. Big Lots accepts most items with receipts and original packaging.
Q.3 Can I return a mattress to Big Lots?
ANS. Big Lots accepts mattresses. Online assets must be returned within 90 days and in-store assets within 30 days.
Q.4 Do I need a receipt to return an item to Big Lots?
ANS. Yes, you need a receipt to return or exchange an item at Big Lots.
Q.5 Can I exchange an item at Big Lots?
ANS. Big Lots will return items in their original packaging with a receipt.
Q.6 How long does it take to receive a refund from Big Lots?
ANS. Refunds Are generally processed within 7-10 business days.
Q.7 Can I return an item to Big Lots without the original packaging?
ANS. Returns must be in original packaging.
Q.8 Can I return an item to any Big Lots store?
ANS. Yes, you can return an item to any Big Lots store.
Q.9 Can I return an online purchase to a Big Lots store?
ANS. Yes, you can return an online purchase to a Big Lots store.
Q.10 Can I return a gift to Big Lots?
ANS. Big Lots accept returns of unopened gifts with receipts.