Party City Return, Refund & Exchange Policy 2023

Party City Return Policy 【 Easy Refund & Exchange 】

Party City Return, Refund & Exchange Policy: It’s always helpful knowing that a business offers a guarantee on their products and is responsive to their customers by providing refunds on items returned at the total amount.

Even though Party City’s return policy may not  comparable to that of other major retailers it is still fair if somewhat irksome.

Party City Return, Refund & Exchange Policy 2022

Party City Refund Policy

When you receive your return package, and after reviewing the product you returned after which, they’ll take care of your refund right away. 

Refunds will processed using the original payment method & it takes between 2 – 5 days for processing.

The shipping and handling costs and taxes you pay to return the product you purchased are not refundable.

Party City Refund Policy


Company Name Party City
Return Time Limit 30 Days
Receipt Required Yes
Return Label None
Restocking Fee Yes
Refund / Exchange Customer’s choice
Online Return / Exchange You can return or exchange your purchase product online or at any store location
Original Packaging Required Yes
Probability of Success Return Medium
Conditions ➨Original packaging, and receipt➨Item must not be damaged, worn, and opened.

➨If you don’t have a receipt, then you will get the lowest selling price of the 90 days as a refund.

➨Only exchanges will be accepted after October 24 for Halloween products.

➨The refund will be issued in an original form of payment.

➨Shipping & handling charges and taxes are non refundable.

Exceptions Gift cards.

Partial Party Kits – Party Kit components may not be returned individually.

Helium tanks.

Custom & personalized items (the US only).

Blade & Timber Birthday Kits.

Party City Easy Return Process

The return policy of Party City offers 30 days of return time for their customers. If your not satisfied with the purchase You can make a return in the first 30 day of purchase.

You’ll need your original receipt of purchase as well as the email confirmation of your purchase to return the object at Party City.

You must ensure that the item your want to return is in the original packaging that is not worn opened or damaged.

To return a product, bring it to one of the Party City stores in Canada within 90 days of the purchase date with the original receipt …

Party City Easy Return Process

What is Party City Return Policy?

Party City offers in-store and online exchanges and returns, except for a handful of products. Party City will provide a business or return within 30 days of the purchase, but their official policy is to refuse returns on opened packages.

To turn the tables on spam callers and robocalls, Party City will now accept returns made using the DoNotPay app which is designed to expedite refunds.

It also allows for suing corporations and fighting parking ticket appeals.

Return Period 30 Days
Return Method 1. In-store
2. Online
Exchange Period 30 Days
Exchange Method 1. In-store
2. Online
Refund Period Within 5 Days
Refund Method Via original payment method
Holiday Return Policy 7 Days Before Holidays

Exchanging Items Purchased In-Store

The items you purchase in the store can be returned to the nearest Party City store, regardless of where it was initially purchased – within 30 days for a refund in full. You must provide your original receipt, or the return will not be accepted.

You can also return products in the store to Party City that you purchased online. Because you wont have received a receipt traditionally for online purchases You’ll need to print the order confirmation which you will receive via email & then bring it to the store.

It doesn’t matter what Party City you return your products to, not even products purchased online. Still, in the absence of confirmation via email or a receipt from the beginning, it is Part City’s policy not to accept the return.

Can You Return An Online Purchase To The Store?

Party City does allow you to return items to an in-person shop if it’s not opened and you have your receipt for the purchase.

It is also important to note that even if you cannot access a shop close to you residence you can also return your purchase via post.

To print a return label, you need to go to your Party City returns page and input the order number and print a return form.

Make sure to pack the item securely and include the confirmation email of your order with the return package once you have received a return address. The barcode and order number are in the email.

This is essential to ensure that your credit is processed swiftly. If you do not have this email, note down the order number on paper and then include it in the return package.

How Strict Is The Party City Return Policy?

This will generally be contingent on the local management. Many store policies are tossed out in the face-to-face interaction with customers. 

The truth is, Party City is pretty transparent and honest regarding its policies from a PR perspective.

The most exciting thing about the return policy of Party City is that they’re pretty rigid about their thirty-day unopened return policy. 

If you’re planning an event, you shouldn’t purchase any products for the party beyond 30 days.

If you are caught something wrong, it implies that the item you bought isn’t returnable after the event date.

In the end, it could mean that Party City is home to a vast potential consumer base who will likely continue to shop at other stores.

Based on consumer feedback across various websites, it’s not the most popular return policy on the planet. 

It is generally unappreciated by the majority of people, particularly for people who would instead prepare for events for a long time before the party takes place.

Are There Return Exceptions?

Party City doesn’t list any details or exemptions regarding its return procedure. It’s pretty straightforward. Exchanges during the season are an exception, however, not positively.

Returns for seasonal purchases must  made within seven days, or you will not receive cash back or have the cost of the purchase credited onto your credit card.

The credit is only available in-store.  very cautious about which seasonal items you decide to purchase at Party City.

Certain things are considered exceptions according to The Return Policy:

  • Helium Tanks
  • Custom-designed items
  • Partial Party Kits
  • Blade and Timber Birthday Kits

Can You Make Returns To Party City Without A Receipt?

The official procedure for Party City is that returns made without receipts or the confirmation email for online purchases will  rejected. 

However, that doesn’t mean you cannot escalate your request and earn the attention of a sensible manager. 

Still, those situations result from luck, and it depends on the manager you go to and Party City you are referring to.

Does Party City Have Free Returns

Party City does indeed accept free returns, as long as they comply with the guidelines set by Party City if you believe”free return” to  a “free return” to  an item in the original packaging, sealed, and with the receipt.

That includes seasonal items; however, they must return within seven days with the same conditions in which you purchased them.

What Is The Party City Balloon Return Policy?

There are no returns policies for balloons purchased at Party City, with the possibility of an exception on a case-by-case basis.

In the end, Party City will replace any balloons that explode during transport, provided that Party City is responsible for carrying them.

Party City Return Policy Canada

A return procedure for Party Cities located in Canada is similar to that in the United States, with the primary difference being the 90-day window for returning to Canada. At the same time that of the US. is only 30-days.

Many Canadian Party City stores aren’t accepting returns during the lockdown. Customers who wish to return their items during the lockdown can  granted the option of extending their return period by 60 days.

Halloween Return Policy

Halloween is just like every other holiday when it comes to the return policies of Part City. Most of the time, there’s an entire 7-day period during which you can exchange Halloween-themed items, and you can only receive credit in-store for the total amount of the object returned.

As per Party City, they will happily accept exchanges and returns as you can provide the receipt in the prescribed 30 days as per the standard policy so that all returns are received before the 24th of October.

Despite the seven-day return period for seasonal purchases, Party City is making an exception this year.


 Does Party City have a returns policy?  

Yes, Party City has a policy of returning items that let customers exchange or return their items for 30 days after the day of purchase.

What time do I need to return or exchange with Party City?

They have 30 calendar days to return or exchange purchases at Party City.

Can Party City give cashback?

Get a discount on your next party using Party City’s online coupons and fantastic cashback deals when you shop at our site

To join as a TopCashback member and take advantage of some of our Party City product deals, scroll toward the upper left of the page and straightforwardly complete the form.

What is the Party City’s policy on returns?

What is the Party City return policy? We’ll gladly accept exchanges and returns within 30 days of purchase if you have received your initial receipt

The item must  in brand new condition unopened & in the original packing in order to eligible for a return.


Based on our study, this article will provide you with all pertinent information regarding Party City’s return policy. We also give details on the exchange and refund policy. We hope that this information will help you make the return process simple.

Your are welcome to ask any questions you have regarding Party City & you are also able to provide feedback via the comments section.

See also  Target Return Policy 2023

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