Neiman Marcus Returns Policy

Neiman Marcus Returns Policy

Neiman Marcus Returns Policy: Neiman Marcus is a luxury division store showing an array of things that have dresses, accessories, cosmetics, and many other items.

If you’ve bought something from Neiman Marcus And want To exchange It for another, you must know the Neiman Marcus return policy.

We’ll discuss all you should know about Neiman Marcus’ policy on returns, which includes the process of returning products and the timeframe for returning items, as well as any limitations.

Neiman Marcus Returns Policy

Neiman Marcus Returns Policy Overview

The Neiman Marcus return policy specifies that customers are allowed to return most effects within 30 days after buying if they are in the initial condition and with tags. Refunds are credited to the original form of payment.

Returns may affect final D&P (delivery and processing) charges, which are not refundable unless the merchandise is damaged or defective. Returns for reasons due to Neiman Marcus will not be charged a D&P fee.

Neiman Marcus Returns Policy Overview

Neiman Marcus: Online return policy

You can return products bought at at no cost. However, you must respond quickly. Items returned longer than 15 days after delivery are subject to the $9.95 return charge. In addition, you’ll be charged the $9.95 return fee for:

  • Clearance items
  • Items that are marked “return charges apply.”

Like items you buy in stores, the returned articles must be in good shape, unworn or cleaned, and undamaged. They must also have the tags attached.

It is possible to return products you bought online or bring them to a Neiman Marcus location. Whatever you choose, you must obtain a return slip that includes your order’s number.

You request your return slip here. If you are still examining your order number, contact 1-888-888-4757 for the next steps.

The return address for mailers is:

Sales Division, 4121 Pinnacle Point Drive, Dallas, TX 75211.

You are responsible for paying for the return shipping costs, and Neiman Marcus suggests you get the return shipment insured.

Returning Items to Neiman Marcus

If you want to return your article to Neiman Marcus Observe these actions:

  1. Prepare the item to be returned. Ensure that your item comes in its original condition and has labels attached.

2. Choose a return method: Neiman Marcus offers in-store returns or mail-in returns.

3. In-store return: Bring the item to any Neiman Marcus store with the receipt. A store associate will process the return and issue a refund to the original form of payment.

See also Tractor Supply Return Policy

4. Mail-in return: Fill out the return form included with the original shipment and include it with the item being returned. Affix the prepaid return label to the package and drop it off at a UPS location.

Time Frame for Returns

Most items can be exchanged with a receipt within 30 calendar days from the initial investment date.


There are some limitations to the Neiman Marcus return policy. Certain items, including final sales such as swimwear, vintage, and final sale products, aren’t suitable for returns. Also, online purchases can’t be returned in stores and must be returned via post.

Neiman Marcus Holiday Return Policy

Neiman Marcus offers extended refund time as part of their Christmas return policies. According to this policy, the item can be returned through the 31st day of January if you purchase between November 1st and December 25th. The rules and regulations of Neiman Marcus Return Policy apply.

Non-returnable Items

In the first place, Neiman Marcus can refuse to accept the return of an item if it isn’t in a salable state. In addition, according to Neiman Markus’s return policy Neiman Markus policy on returns, customers can’t return the following types of products.

  • Masks for the face with a cloth
  • Items marked as “final sale.”
  • Any personal items
  • Alternate apparel
  • Special orders
  • perishable products

Neiman Marcus Exchange Policy

Exchanges made at Neiman Marcus will be subject to the rules we have mentioned in the Neiman Marcus returns policy.

There is a 30-day time to apply for a refund, and the thing that you are returning must be in good shape with the actual tag and original packaging (if there is any).

Exchange Period30 Days
Exchange MethodIn-store & Online

Neiman Marcus Refund Policy

When Neiman Marcus has accepted your return, you will be refunded in the original payment method. For example, any charges created via credit card choice be credited to the card.

Cash payment will be returned in cash. It could take Anywhere from 10 to 15 days for The processing of your refund, and behind that, you’ll get The refund within a pair of days, depending on The bank you use.

Refund Period10-14 Days
Refund MethodOriginal Mode of Payment

Does Neiman Marcus accept returns without a receipt?

The advantage of Neiman Marcus’s policy is that every item is returned within its packaging with tags included. This is easy to verify that you purchased the item at Neiman Marcus.

See also Sephora Return Policy 2023

Suppose your purchase is in its original state in its original packaging, with tags attached or the original packaging. In that case, you might still be eligible to return it or be eligible for the Neiman Marcus exchange, even without a receipt.

It is highly recommended to sign up for a no-cost Neiman Marcus account that can view your order record and other information.

Alternatively, you can supply evidence of investment via your debit or credit card company. This could be an alternative to a receipt.

You can also track down the proof of investment if you’re an energetic partner or a Neiman Marcus rewards program member. If something else is needed, Contact customer service to inquire about possible ways to process your return as an offer item.

If you’re returning a gift and know the order number, you can start the process online. There, you’ll receive an online return slip.

Can I Make a Free Return at Neiman Marcus?

You can offer a return for free. The only condition is that you meet your exchange within 15 calendar days of the investment date. If you comply, you can return your investment for gratis. The shipping cost is waived.

How long do Neiman Marcus refunds take?

Neiman Marcus advises allowing anywhere from 10 to 14 business days to process returns. Any refunds will be credited to the initial payment utilis to purchase the article.

Can you return an online purchase to the store?

The answer is yes. Neiman Marcus accepts any returns that are eligible for online orders within 30 days of the delivery date. Bring the item you are eligible for in any Neiman Marcus location along with your receipt and return slip, which you can print and create online using the order number.

What is the Neiman Marcus customer service phone number?

The Neiman Marcus customer service phone is 1.888.888.4757 and is available 7 days a week from 6 am to midnight CT.

There’s also an automat credit service line available at 1.800.685.6695 for things like account information, change of address, etc. You can also text Neiman Marcus for customer service assistance anytime at 972.476.1801.

Neiman Marcus international returns

If you return an object to Neiman Marcus from the US, You’ll need to reach their customer support group to request the return Merchandise Authorization (RMA) number. The number is recorded on their website, but you may also get them via chat or email.

See also Meijer Return Policy


The Neiman Marcus returns policy is straightforward and offers a 30-day return window for most items purchased in-store or online. Items must be in their initial state with tags connected and accompanied by a receipt.

Neiman Marcus offers two return methods: in-store or by mail. By understanding the Neiman Marcus returns policy, you can make informed purchasing decisions and have peace of mind knowing that you can return items if needed.

FAQs – Neiman Marcus Returns Policy

Q.1 What is the time frame for returning items to Neiman Marcus?

ANS. Most purchases can be returned within 30 days of purchase if you obtained a receipt in its initial form.

Q.2 What items are eligible for return?

ANS. Most items are eligible for return, but some items, such As last-sale things, swimwear, And vintage things, are not eligible for return.

Q.3 What is the process for returning items to Neiman Marcus?

ANS. Neiman Marcus accepts mail and in-store returns. Bring the item to any Neiman Marcus store with the receipt or fill out the return form including the shipping and include it with the item. Drop the package off at UPS with the prepaid return label.

Q.4 Do I need a receipt to return an item to Neiman Marcus?

ANS. Yes, you need the original receipt to be eligible for a refund.

Q.5 Can I return an item after the 30-day return period?

ANS. Neiman Marcus does not accept returns after the 30-day return period.

Q.6 Can I exchange an item after the 30-day return period?

ANS. If you have the receipt and the item is in its original condition, Neiman Marcus may allow an exchange after 30 days.

Q.7 What is the Neiman Marcus return policy for items purchase online?

ANS. Any return made within 30 days of the permit is suitable for a refund.

Q.8 What is the Neiman Marcus return policy for items purchase in-store?

ANS. Return Neiman Marcus purchases within 30 days.

Q.9 What if I don’t have a receipt?

ANS. If you have your receipt, Neiman Marcus may be able to process your return.

Q.10 Is there a restocking fee for returns?

ANS. Neiman Marcus does not charge a restocking fee for returns.

Leave a Comment