Altar’d State Return Policy: is a well-known women’s fashion store that provides fashionable clothing, accessories, and other gifts.
But, at times, even the most meticulously selected product may not be up to our standards or meet our needs perfectly.
Fortunately, Altar’d State understands this and has a friendly return policy. In the following article, we’ll review the return policy of Altered State as well as any holiday-specific return policies that they might have.
What Is Altar’d State Return Policy?
Altar’d State is another store that has a wonderful return policy which is beneficial to its customers.
This policy permits all sorts of returns, to ensure that you receive 100% refunds and percent satisfaction with the shopping experience.
It is vital because you need to be able to submit returns in the event that you’re not happy with a product. This could make money, so you don’t have to buy this item when you do not like it.
There is the option of returning the item to the store or shipping your item via Altar’d States instead. The option of taking it to a retailer is more convenient and quicker but not everyone is likely to be able to avail the option of doing this.
If you choose to send your return via mail, you’ll be charged an $8.95 charge on the label for shipping. This is the sole instance that Altar’d State is going to charge you for returning.
How to Initiate a Return
If you have decided to return an item to Altar’d State, here’s a step-by-step guide to help you through the process:
Prepare the item: Ensure that the item is in its original condition, with tags and labels still attached.
Find your proof of purchase: Locate the original receipt or packing slip that came with your purchase.
Contact customer service: Reach out to Altar’d State’s customer service team either through email or phone. As of our last update, the customer service email is [email protected], and the phone number is (865) 690-1905. However, we recommend verifying this information on their website for any changes.
Explain the reason for return: In your email include a short description of the reason you are returning the item with the item’s description along with the date of purchase and contact information.
Package the item: take care to pack the item, ensuring that it’s secure during transportation.
Ship the item: Following the steps from the customer service representative on how to send the item back to the state of Altar’d State. Note that the cost of returning the item is usually the responsibility of the purchaser.
Await the refund: After Altar’d State receives and processes your return, you may expect the refund to be made to the original method of money within an acceptable amount of time.
How Long Is the Return Policy at Altar’d State?
If you wish to return a product you bought from Altered States You have 30 days to make this request after purchasing the item.
This time period begins once you buy your item on the spot, or after it has been delivered in the event that you purchased it online.
If you don’t return the item within 30 days of purchase, you have a few options. In this situation you are able to return the item; you will not receive a reimbursement to the initial payment method.
Instead, you’ll receive a store credit or the option of an exchange with an item with similar value. It is possible to return the item if you aren’t interested in receiving one of these two types of reimbursement.
This is a fantastic option because a lot of shops don’t accept refunds after the expiration of the return policy period. If you’re not able to resolve your issue within 30 days, it’s fine because you’ve got alternative options to return your purchase.
Exchanges allow you to purchase anything you’d like from the shop, as long as it’s the same price. Credit from the store gives you the opportunity to shop for a while to see if there is something else you’d like to purchase.
Items Not Eligible for Return at Altar’d State
Worn, Damaged, or Altered Items
If you’ve damaged, worn, or modified the item, it’s usually not eligible for return since it’s not in its original, brand-new condition.
If you purchase something at Altar’d State, use it for a while, and return it in a clearly damaged or used state, they might not allow you to return it.
In the same way, if you alter an item like hemstitching pants or removing tags, it may have no chance of being eligible for return.
Items Without Original Tags
The majority of return policies stipulate that you need to return the items with all original tags that are attached.
The reason for this is that the tags usually contain important information such as the price or care instructions. They also indicate it’s brand new and not used.
If you remove tags from clothing items, Altar’d State might not allow you to return them, because it’s hard to determine if the item is in good condition.
Guest Services team is always ready, willing, and able to help Monday – Friday 9 AM – 9 PM ET, & Saturday & Sunday 9 AM – 6 PM ET.
Call or Text us
MON – FRI, 9AM – 9PM ET
SAT – SUN, 9AM – 6PM ET
Altar’d State Return Policy Social Media
Altar’d State Return Policy provides many options for customers. You can exchange or return any item you purchase regardless of how long it’s been.
You can exchange it in the store or via mail and they’ll offer you a full refund or exchange it for an alternative model or shade.
All you need is the original receipt as well as the item should be in good condition. If you’re not satisfied with the purchase you made at Altar’d State, don’t worry it’s possible to return it!
Altar’d State Return Policy FAQ
What is the return shipping fee?
There is a $8.95 return shipping fee charged for the use of a label provided by Altar’d State. The cost of return shipping will be deducted from the refund price for mailed returns using their return label. Even exchanges will not incur the return shipping fee.
Can I return an item if I wore it?
Yes, you can return or exchange an item if you wore it. However, the item must be in its original condition with all tags attached.
Can I return an item if I washed it?
No, you cannot return or exchange an item if you washed it.
Can I return an item if I removed the tags?
No, you cannot return or exchange an item if you removed the tags.
Can I return an item if it is damaged?
Yes, you can return or exchange an item if it is damaged. However, the damage must be reported to customer service before the return is processed.
How long will it take to process my return?
Returns are typically processed within 5-7 business days of receipt.
Will I be refunded the full amount of my purchase?
Yes, you will be refunded the full amount of your purchase, minus the return shipping fee.
Can I exchange an item for a different size or color?
A: Yes, you can exchange an item for a different size or color. However, exchanges are subject to availability.