Allbirds Return Policy

Allbirds Return Policy: is a brand that is committed to promoting sustainability. They design and manufacture shoes, clothes, and accessories for males as well as children using renewable materials.

Their Allbirds Flight Plan showcases their commitment to being carbon-neutral and reducing their carbon footprint by half by 2025.

The good news is that Allbirds offers a clear return policy via their website. This article will explain Allbird’s return policy to make it simpler to comprehend for consumers of all ages.

Allbirds Return Policy

Details About Allbirds Returns

Return Period30 Days
Refund Period14 Business Days
Refund MethodOriginal Payment Method
Exchange Period30 Days
Return MediumsOnline, In-Store
Customer Support HoursMonday – Sunday: 5:00 AM – 5:00 PM PST
Phone SupportCall: 1-888-963-8944
Text: 1-814-251-9966
Email[email protected]

What Is Allbirds Return Policy?

Allbirds offers a 30-day return policy on most products. For clothing, the items are required to be in good condition and the labels should remain intact. 

Underwear and socks should remain in their original, unopened packaging. The sales on accessories such as masks for the face are also final as long as they are in the original, undisturbed packaging. The sales for Imperfect Styles (with the exception of Tree Breezers) are final.

How To Return An Allbirds Product

Purchases made online and in stores are able to be returned in stores or via mail. You’ll need your order’s number, which is on your shipping labels, or the confirmation email that you received when you purchased as well as the zip code for shipping.

See also Under Armour Return Policy

The same rules apply to Allbirds outlets. The imperfections of Styles (with the exception of Tree Breezers – are final even if worn but with original labels.


It is not necessary for you to return the Allbirds to the exact retailer from which you bought it, however, the shop must be located in the same country as the one you purchased it from at the time of the original purchase.

The exception to this rule is outlets – if you purchase an item at one of the Allbirds outlet shops, you must return the item to the outlet store’s place.

Returning to the store is easy. Bring evidence that you purchased (receipt or purchase number) to confirm that your return is within 30 days from the purchase. Locate an Allbirds representative who will then handle your return.

By Mail

For a return on an Allbirds purchase via mail, go to the Allbirds home page, and then click on an exchange or return page. Input your order number, along with your shipping address.

Allbirds Refund Policy

If you’d like to receive a complete refund for your purchase then you have to return it within the specified 30-day time frame for return. Refunds are available on purchases made in stores and online. 

It could require approximately fourteen business days to refund your purchase because processing refunds requires time. You will be notified via an email confirmation when Allbirds is able to send you a refund.

Allbirds Gifts Exchange Policy

Did you receive a present but weren’t happy with the design or color? Allbirds allows you to exchange gifts as well. There is a 30-day period to exchange your gifts with Allbirds. 

See also Fashion Nova Return Policy 2023

To return your gift it is necessary to go to the Allbird website and scroll up to the top of the page to make your return at no cost. 

All you require is the order number that appears in the label for shipping, or on the bottom of the gift note if you already have one.

How Strict Is Allbirds’ Return Policy?

As with most return policies, there aren’t many, if any, exceptions to Allbirds Return Policy. The most important elements of Allbird’s return policy are:

  • Socks and underwear should be in their original, undamaged packaging
  • The auction of sock bundles and certain accessories is final, even if they are not opened.
  • All exchanges and returns are completely free

Allbirds Exchange Policy

The exchange policy for Allbirds is the same as the return policy for Allbirds. Like exchanges, returns can be completed within 30 days of the date of purchase.

To be able to be exchanged, items must satisfy the same requirements as items that are reusable.

Allbirds Customer Service Hours

You can contact the Allbirds Customer Service team from 5:00 AM to 5:00 PM PST, Monday to Sunday.

Allbirds Contact Details

You can contact the Allbirds Customer Service team by phone by texting them at 1-814-251-9966 or calling them at 1-888-963-8944.

Allbirds Social Media Handle






This Allbirds Return Policy embodies ease of use and customer-centricity. It is based on clear rules, simple procedures, and effective support that ensure the customers have a smooth experience and reinforce Allbirds their commitment to satisfaction.

See also Crate and Barrel Return Policy

Allbirds Return Policy FAQs

What is the return window for Allbirds products?

Allbirds offers a 30-day return window from the date of purchase for eligible items.

Can I return worn Allbirds shoes?

Allbirds accepts returns of unworn shoes within the return period, ensuring they maintain their quality standards.

How long does it take to receive a refund?

Refunds are typically processed within 5-7 business days after the returned item is inspected.

What if I want to exchange for a different size?

Allbirds allows exchanges for different sizes, subject to availability and within the return period.

Do I need the original packaging for returns?

While it’s recommended, Allbirds accepts returns without the original packaging if the item meets other return conditions.

Are there any items not eligible for return?

Final sale items and gift cards are not eligible for returns under the Allbirds policy.

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