Fashion Nova Return Policy Guide For Store and Online
Fashion Nova Return Policy: Fashion Nova, Fashion Nova’s fashion retailer, is a brand that owes its success to social media.
Many people discovered its designs through Instagram and began engaging with the brand. This prompted it to expand and grow into new product categories.
Fashion Nova now sells accessories, beauty products, and clothing for women.
People interested in becoming customers may also be curious about the Fashion Nova returns policy. Let’s learn more about Fashion Nova’s Return Policy.
fashion Nova returns system uses a portal and a label, and customers need to purchase the title to return an item.
If you have an item from Fashion Nova that you wish to return, this article will explain everything, and it also explains how to track your return and what things are covered.
What is Fashion Nova’s Return Policy?
Fashion Nova says they will exchange or refund your item within 30 days of purchase. All you need is a valid receipt and the original tags, and they will only refund the gift voucher amount, not cash.
According to the company, they don’t offer cash refunds. Instead, you can return the item by mail or in-store and get a gift certificate.
The item must return in the same condition in which it was purchased according to the guidelines.
It must not have been worn, altered, or washed. All accessories and packaging must be attached to the item.
Before returning an item purchased online or in-store please contact the Fashion Nova customer service department.
To be eligible for full reimbursement you must notify the department within seven days of delivery.
If the department determines the item is unsatisfactory you can receive a full refund for the original payment method.
What is Fashion Nova’s Exchange Policy?
However, they state that you can exchange the product within 30 days from the date of purchase.
This is best done in-store & any product purchased after this time will not be eligible for exchange.
What is Fashion Nova’s Refund Policy?
Fashion Nova’s return policy does not allow for cash refunds. Instead, you will receive a store coupon.
You must return the item within 30 calendar days after purchase in order to receive a refund voucher & you’ll need all the required documentation.
Final sale items are exempt from refunds, as described in the following heading.
| FASHION NOVA RETURN POLICY | |
| Return Period | 30 Days |
| Return Method | Online or in-store |
| Exchange Period | 30 Days |
| Exchange Method | Online or in-store |
| Refund Period | Within 5-7 Days |
| Refund Method | Method of Payment |
Returns for Online Orders
Fashion Nova must receive the items within 30 days of delivery if you purchased the item online. You must return the purchased items unwashed and unused.
Fashion Nova can refuse to accept returns if the item has any damage, mark, or stain.
To ensure a successful online refund, the buyer must send the original shipping label and the packing slip.
The buyer must fill out the online form to enjoy an easy process, and the return form must be completed for each order.
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Fashion Nova does not accept returns on cash or credit/debit cards for all online returns. Refunds will be made via E-gift cards or store credit.
Fashion Nova is not responsible for any loss of the item in return shipping. The buyer is requested to retain the tracking number of the shipment and contact the shipping carrier during the return process.
After Fashion Nova has received the package, the refund will be processed within 5-7 business days.
All bodysuits swimwear & undergarments as well as accessories beauty items and cosmetics cannot be returned.
How To Return A Fashion Nova Product?
In-store
- Find a Nova fashion store
- The Fashion Nova website allows you to search for the nearest store.
- Bring the item along with all the paperwork required, including the receipt.
Online Return Form
- Fashion Nova’s online portal for returns can be found on its website. Or, you can do a simple search.
- Navigate to “my orders” on the outlet to select items you wish to return.
- Next, confirm your email address and shipping address
- Next, enter your payment method details and payment details. These will be used for payment of the return shipping label
- Next, make the payment. Then print the shipping label.
- The portal will tell you where to post the item.
By Mail
- Use the order packing form to select and describe the item you wish to return.
- Please send it to Fashion Nova, 12588 Florence Avenue. Santa Fe Springs, CA 90670
- To ensure that the return label is visible when sending an item back by mail, you will need to place it over the original brand.
- Your local post office can pick up or deliver the parcel.
Fashion Nova Return Policy Exceptions
Fashion Nova’s returns process is simple and quick. There are exceptions, however, as with any other return policy.
Fashion Nova provides a return shipping label when you order a product, and this label must be attached to the product with all details.
Fashion Nova cannot accept returns of “Final Sale” products in exchange for a Fashion Nova credit. These items include swimwear, undergarments, and cosmetics products.
Fashion Nova Holiday Return Policy
To attract more customers, brands may tweak their return policies during the holiday season. Fashion Nova is no exception.
Fashion Nova’s holiday return policy covers product purchases between 24 November and 17 December.
The store will allow you to exchange products bought during this period until the 7th of the following year. This policy applies to products that are returned in exchange for store credit.
Does Fashion Nova take returns without a receipt?
Returning an item in-store, online, or by mail requires the right paperwork and receipt according to their website.
Does Fashion Nova Accept Return After 30 Days?
Exchanges and returns must be made within 30 calendar days of the original purchase. After that time, the item becomes invalid for refund.
This 30-day rule can be waived in exceptional circumstances, such as lost items or busy holidays.
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What Items Cannot be returned to Fashion Nova?
Fashion Nova cannot accept returns for items that have been worn, washed, altered, or altered. Items that look different cannot be refunded.
Fashion Nova reserves the right to determine if returns are acceptable.
Final sale items are also available. These items cannot be exchanged, returned, or refunded.
These items have prices ending in 00-96, 97, or 98. Example: $2.98. Final sale items include all bodysuits, dresses, and things like Nova kids, swimwear, underwear, beauty products, cosmetics, party outfits, and accessories.
Does Fashion Nova Have Free Returns?
Fashion Nova offers free shipping labels to US customers. This is the best way to return items in the US, and the refund process will be faster.
Shipping labels cost $3.99 per or $7.99 for several goods.
How Long Do Fashion Nova Refunds Take?
It takes about 5-7 days to process a return once the items are received at the distribution center. Usually, the return period ends around the time you receive your voucher.
Return the item to the retailer for your gift cards.
Fashion Nova’s return policy can be described as good. However, it could prove frustrating if you receive multiple products you are unhappy with and you cannot get your money back.
It’s best to repay clients who don’t want gift certificates.
How do I get my money back from Fashion Nova?
Fashion Nova offers several ways to return your money. You can either return the item to Fashion Nova or contact Fashion Nova customer service, which will assist with the return process. Credit card users can dispute charges.
fashion nova discount code
Fashion Nova offers various discount codes that customers can use to save money on their purchases. Here are some of the ways to get Fashion Nova discount codes:
- Business Insider Coupons: Customers can visit the Business Insider Coupons website to find active Fashion Nova discount codes. As of August 2023, customers can save up to 50% off their purchases with the available codes.
- Slickdeals: Customers can visit the Slickdeals website to find Fashion Nova discount codes. As of August 2023, customers can get 50% off their purchases with the code NOVAFAM2023.
- USA Today Coupons: Customers can visit the USA Today Coupons website to find active Fashion Nova discount codes. Customers can choose the code they want to redeem and follow the instructions to apply it to their purchase.
- Forbes: Customers can visit the Forbes website to find Fashion Nova discount codes. Customers can sign up for the Fashion Nova email newsletter to receive a 10% discount code.
- Coupon Cabin: Customers can visit the Coupon Cabin website to find Fashion Nova discount codes. As of August 2023, customers can save up to 50% off their purchases with the available codes.
Customers can enter the discount code at checkout to apply the discount to their purchases.
It is important to note that discount codes may have expiration dates and restrictions. So customers should read the terms and conditions carefully before using them.
fashion nova customer service
Fashion Nova offers customer service through various channels to assist customers with their orders. Here are the ways to contact Fashion Nova customer service:
- Email: Customers can fill out a form on the Fashion Nova website to get in touch with the company and receive assistance with their orders.
- Phone: Customers can call Fashion Nova customer service number at (323) 888-1071 for concerns related to Montebello, (818) 238-0022 for the Burbank store, and (323) 628-7368 for Los Angeles.
- Online Help Center: The help center on the Fashion Nova website provides answers to frequently asked questions and information on topics such as shipping, returns, and sizing.
- Physical Stores: Customers can visit Fashion Nova’s physical stores. Such as the Burbank location, to receive in-person assistance.
It is significant to note that Fashion Nova has been accused of breaking rules regarding delivery and refunds by the Federal Trade Commission.
How do I contact Fashion Nova?
Fashion Nova is an American clothing company headquartered in New York City. Their website has contact information:
fashion nova phone number: 1-855-415-5614
www.fashionnova.com Fashion Nova’s website lists email phone and mailing addresses.
Their homepage is linked on Facebook Twitter & Instagram.
FAQs
Can you get a refund on Fashion Nova?
Fashion Nova accepts in-store or online. However. Refunds to original payment methods are not possible.
FTC complaints aside, the only option is an E-Gift Card Code shop credit. In-store credits are not eligible for shipping reimbursement.
What is the return address for Fashion Nova?
You can return to this address: 3571 Seville Ave Vernon, CA 90058 USA.
Can I buy a Fashion Nova return shipping label?
A Fashion Nova return shipping label costs $3.99 for a single item and $7.99 for multiple items.
What happens if Fashion Nova sends me a damaged, incorrect, or defective item?
If this happens, notify Fashion Nova within seven days of delivery.
What is Fashion Nova’s customer service number?
Call Fashion Nova Customer Care at 1 (800)866-0286.
How many days is Fashion Nova allowed to return products purchased from them?
Fashion Nova’s return policy allows customers to return products within 60 days of delivery.
Refunds in cash are not offered by us. Within 30 days of the original purchase date, exchanges are allowed with a valid receipt with all tags remaining attached. Only returns within 30 days of the original purchase date, with a valid receipt and all tags remaining intact, will be accepted for store credit.
Spend $75 on clothing and accessories to receive free standard shipping!
Richard Saghian, CEO
Richard Saghian, the CEO of Fashion Nova, established the company in 2006 after getting his start in the retail sector by working at his father’s clothes store in Los Angeles. The first Fashion Nova store, which sold inexpensive club clothes, was established in Panorama City, Los Angeles, inside the Panorama Mall.