Under Armour Return Policy

Under Armour is an apparel company based in Baltimore in it is located in the United States. It is a retailer of sportswear often referred to as activewear, casual, and footwear. 

If you’ve purchased Under Armour, or are thinking of buying it, this article is an informative guide for you. Return policies differ for each brand and every brand. 

The majority of them demand that the buyer has all of their information in order. They can choose to reject your return for any reason, so be sure you’re complete with the information you provide. Learn more about the return policy of Under Armour.

Under Armour’s Return Policy

Under Armour has a comparatively friendly return policy. The items purchased from Under Armour official stores, such as Their Brand House or Factory House can be returned within 60 days of when you purchased the item. This date will be noted on the invoice.

They can be flexible with the timeframe, especially during the holidays, and accept returns up to 90 days from the date of purchase if your request is within the acceptable range.

Return Period60 Days
Return MethodIn-store & Online
Contact Number1.888.727.6687
Official WebsiteUnder Armour

Processing Your Return

The objects must be in good order. They must not show any obvious damage and should appear like new and unworn.

 If you purchased the item at a physical location you can return it only to a specific brand manufacturer store or factory. 

They are entitled to restrict the amount of returns consumers can make even if they have a receipt and packaging.

Product Requirements 

There are two ways in which you can complete your return. You can either send the item back under Under Armour or visit their store in person and then return it to them.


If you’d like to go to their shop, all you need to have is all the attachments that the item was delivered with. This includes the original packaging, tags, as well as the receipt that you received following the purchase.

If you’ve lost the receipt, they’ll request the ID of yours instead. They have the right to keep the information they have in their possession So keep this in your head.

Take all of these to their factory or their store for brand merchandise and ask a staff member to assist you. They will oversee the return process and address any questions you may have.

They can refuse to accept your request If they are not convinced that your claim is legitimate.

Online Return Process

If you wish to send your item back to Under Armour, you will need to go to their official website to complete the return. Its website can be found at underarmour.com.

Go to the “help” section, and click on returns to begin the return. The return will guide you through how to proceed, so you just have to follow the steps.

You will receive the Under Armour return form and label at the bottom. You’ll need to print it and stick it on the package.

After all the steps have been completed, you are now required to mail your package. Make sure you verify your address and other information at the same time.

Under Armour Refunds

An extremely convenient procedure and you’ll be able to claim a full refund when you comply with these Under Armour returns conditions. 

You can return the item in the new condition by the deadline of sixty days, and you’ll be all set to go. Your refund is processed to the original method of payment. When you receive your cashing out your refund you’ll also have to present a valid ID. 

Be aware of the possible circumstances in which you may receive your refund as an electronic gift card.

Under Armour Exchange Policy

Similar to Under Armour returns, you can exchange your items online or in the store. The procedure is identical and you have to request the exchange within 60 days of purchase. However, we recommend you go with an exchange only if you are seeking a change in the size or colour of your product.

Under Armour Customer Service

UA Rewards
Monday – Sunday, 8 a.m. – 12 a.m. EST


The Return Policy of Under Armour demonstrates its dedication to customer satisfaction. It also stands as proof of its commitment to excellence and customer service. 

Knowing the policy’s specifics ensures the smoothest experience for those who want to exchange their items or returns.

Under Armour Return Policy FAQs

Can I return personalized items to Under Armour?

Typically, personalized items may not be eligible for returns unless there’s a defect or error in customization. It’s advisable to check with customer support for specific cases.

What is the timeframe for Under Armour returns?

Under Armour generally allows returns within 30 days of purchase, subject to the policy terms.

How long does it take to receive a refund from Under Armour?

Refunds may take several business days to reflect in the original payment method after the returned items are processed.

Are there any items not covered by the return policy?

Yes, clearance items or final sale products and some hygiene-related items may not be eligible for returns.

Can I exchange an item instead of returning it for a refund?

Depending on availability and policy terms, exchanges may be possible for eligible items.

What if I’ve lost my purchase receipt?

It’s recommended to keep purchase receipts. However, contacting customer support might help resolve such situations.

Is return shipping free for Under Armour products?

Return shipping policies may vary. It’s advisable to check the company’s return policy for specific details.

How do I contact Under Armour’s customer support for return-related queries?

Contact information for customer support can usually be found on the company’s website or purchase receipts.

Are there different return policies for online and in-store purchases?

Policies might differ based on the purchase method. It’s essential to review the specific policy corresponding to the purchase channel.

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