Mango Return Policy

Mango Return Policy

Mango Return Policy- Mango is a multinational conglomerate That designs, manufactures, And sells clothing And accessories for children, adults, And everyone in between.

The company was established In 1984 In Barcelona, Spain, And it now has over 2,200 locations In 118 countries.

Mango is renowned for its strong brand and stylish, Mediterranean-inspired wardrobe-essentials. It’s crucial to comprehend Mango’s return policies if you need to swap or return whatever you bought there.

We’ll give a thorough explanation of the Mango return policy in this article, covering its features, advantages, and application.

Mango Return Policy

What is Mango Return Policy?

Mango is a well-known and long-standing apparel design and production firm. Mango’s return policy stipulates that products must be returned within 60 days of purchase.

The merchandise should be new and unworn. Along with the merchandise, the original receipt should be present.

The return process has several versions and few exceptions. Read the report to know more regarding the procedure.

What is Mango Return Policy?

Return Period
60 Days
Return Method
In-store & Online
Contact Number
00 34 938 60 24 24
Official Website

How to Return an Item to Mango

To return an item to Mango, follow these steps:

Locate your receipt: You will need your receipt to return or exchange an item.

Package the item: Create sure the article is in its original packaging and in the exact condition as when you purchased it.

Bring the item to a Mango store: Bring the item and your receipt to a Mango store to process your return or exchange.

Receive your refund or exchange: Relying on your preference, you can obtain a refund or exchange for your returned item.

Mango Return Policy for Online Purchases

Mango provides an online return policy as well. To return an item you bought online, take these actions:

Completing the return form: Fill out the order return form that was included.

Wrap the item: Make certain the thing is in the same condition as when you acquired it and that it is in its original packing.

Send the product: Send the merchandise along with the return form to the address listed on the form.

Obtain your exchange or refund: You can choose to get a refund or an exchange for the returned item, whichever you want.

Can I return Mango items without a receipt?

Mango recommends making sure that exchanges and returns for in-store purchases adhere to the same process as the initial purchase.

It is necessary to establish the actual receipt for the transaction and proof of purchase if the price was made with a credit card.

Please take note that for both in-store and online transactions, the clothing must be flawless and still have its price tags attached.

Personalized or changed items are not eligible for exchanges or returns. These products were created just for you and cannot be sold elsewhere.

How long does a refund from Mango take?

If you send your order back via Home Collection or Royal Mail, your refund will arrive between 3 to 12 days.

It varies if you return your order to the store. Remember that if you return an object to a Mango account, the return information will be transmitted to the company’s headquarters, where the refund will be processed using the initial payment process.

Does MANGO outlet offer free returns?

We will reimburse the price of the returned objects as well as a proportionate percentage of the actual delivery costs after we have assessed the condition of the items.

After the items have been repaid, the mailing fees will be reimbursed.

Can I Make a Free Return at Mango?

Yes, Mango offers free returns. Even though how they handle free returns varies widely. You are responsible for the shipping and postage costs if you return any item to Mango.

Although they will also repay the entire sum once your return has been finalized. As a consequence, it will be free to return.

Mango Exchange Policy

You cannot entirely alter the product in accordance with the Mango exchange policy. The only exchangeable option is for a different size.

To do that, you must indicate the size change and the size number in the delivery note. Once the interests are returned to their storage, you will receive a full refund if the length you require is not available.

However, you must return the item if you want something completely different before selecting a different model. The model update procedure starts once the product is delivered back to the warehouse.

Exchange Period
60 Days
Exchange Method
In-store & Online

Mango Refund Policy

When your return reaches their warehouse, the condition check will start. Your refund will be processed once it is successful.

According to the Mango return policy, the refund is processed using the same form of payment as your original transaction. The reimbursement takes 3 to 12 working days to reach your account, depending on the type of bank you use.

If you paid cash for your transaction, just enter your bank details in the “My Account” space of Mango, and the appropriate refund will be given.

Refund Period
3-12 Business Days
Refund Method
Original Mode of Payment

Features of the Mango Return Policy

Customers may easily return or exchange things with the Mango return policy, which includes various benefits. The following are some of the important aspects of the Mango return policy:

Return period of 60 days: Customers can return or exchange an item within 60 days of purchase.

Condition and original packaging: The returned object must be in its initial packaging and need to allow for a refund or exchange.

A receipt is required: To return or exchange an item, customers must have a receipt.

Exchanges and refunds: Customers have the option of receiving a refund or an exchange for their returned goods.

Benefits of the Mango Return Policy

The Mango return policy offers several benefits to customers, including:

Easy returns: The 60-day return window and requirement for original packaging and condition make it easy for customers to return or exchange items.

Refunds and exchanges: Clients can decide to receive a refund or exchange for their returned object, which gives them flexibility in how they handle their return.

Receipt required: The requirement for a receipt helps ensure that customers receive proper credit for their return.


Customers can easily return or exchange things through Mango’s return policy within 60 days of purchase as long as they are still in their original packaging, undamage, and include their receipt.

Customers may also select a refund or exchange for their returne goods under the policy. Contact Mango customer support for guidance if you have any queries or problems with the return policy.

Mango Return Policy FAQs

Q.1 What is the Mango return policy?

ANS. Mango allows customers to return or exchange things within 60 days of purchase with a receipt and in their original packaging.

Q.2 Can I return an item to any Mango store?

ANS. Yes, items can be returne to any Mango store for an exchange or refund.

Q.3 Can I return an online purchase to a Mango store?

ANS. No, online purchases must be returne by mail.

Q.4 Do I need a receipt to return an item to Mango?

ANS. Yes, you need a receipt to return or exchange an item at Mango.

Q.5 Can I exchange an item at Mango?

ANS. Mango will return items in their original packaging and with a receipt.

Q.6 How long does it take to receive a refund from Mango?

ANS. Refunds take 7–10 business days.

Q.7 Can I return an item to Mango without the original packaging?

ANS. Returns must be in their original packaging for a refund or exchange.

Q.8 Can I return a gift to Mango?

ANS. Mango accepts returns of unopene gifts with receipts.

Q.9 Can I return a defective item to Mango?

ANS. After purchase, defective products can be exchange for the same or a comparable item.

Q.10 What is the time limit for returning items to Mango?

ANS. Mango accepts returns for 60 days after purchase, 14 days during sales.

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