Steve Madden Return Policy 2023

Steve Madden Return Policy: Customers return their shoes or other items to stores for various reasons. It doesn’t matter if the product is not the correct size, or if they opened the box to discover an issue, and the reason behind the return is a bit different, and there are many. 


Based on the brand, there might be additional policies in place regarding returns, and Steve Madden is no different.

Steve Madden Return Policy


About Steve Madden

Steve Madden is among the most recognizable shoe brands in the world of footwear. The designer and firm are known for cheap attractive apparel and accessories for ladies men and children.

You’ve found the brand’s information. Steve Madden’s review is a must. 

Steve Madden’s review has all the information you’ll need to learn about and more.


With its world-renowned name, it’s not surprising it’s no surprise that Steve Madden has a prominent social media following, boasting a staggering 2.7 million followers on Instagram. 

About Steve Madden

Steve Madden’s shoes are sold in a variety of department stores as well as in 200 stores across the world.


Are its products worth the hype? This Steve Madden review aims to determine. We will look at the well-known products, customer reviews, and policies to help you decide whether the shoes suit you.

What is the Steve Madden return policy?

For all eligible purchases, anyone who wishes to exchange their Steve Madden shoes can do this within 30 days from the date of purchase. 

However, there are items that are listed under sales or clearance mask filters or masks or gift cards, earrings, and any other items that do not have an item tag anymore and cannot be returned.

We’ll go over what is the Steve Madden return policy and the steps to take to make an exchange. We’ll also discuss other frequently asked questions about returning products at Steve Madden.

What is the Steve Madden return policy

How to Return a Steve Madden Product

There are several methods to make a return request to begin the process, and submissions can made to your local Steve Madden store or processed online. 

Based on your personal preferences, you must follow various procedures that correspond to the return choice you make.

Returning In-Store

When returning an item at the store, it is simple to locate the closest Steve Madden store and bring the thing along. 

Bring it to the checkout area where an associate will help you return it or tell you it can’t.

Can You Return Online Purchases in a Store?

You can make a return of Steve Madden products that were purchased online to a physical shop. However, you must ensure that the SM products are purchased directly from the Steve Madden website. 

If you bought the item from a third party you must return it to the website.

Returning Online

The process of processing your return online operates differently than in person. To begin an online recovery, go to the return center on the website and input your zip code and the order number. 

Click the “Start your return” button, then print the shipping label provided. After printing, put the return into the box and take it to the nearest drop-off point.

There will be a charge of $6.95 for shipping the return. Shipping expenses are nonrefundable & will refunded to you by payment method.

How Strict is the Steve Madden Return Policy?

The return policy for Steve Madden is pretty much the same as that of most prominent brands in that they offer a 30-day period within which you can exchange unworn or unopened merchandise. 

The distinction lies in the fact the fact that SM is more stringent on this subject because they want to insist that the item being returned must not have been worn.

Items not eligible to be returned include masks and filters for shows, jewelry, clearance items, and accessories that do not have tags attached to them.

Steve Madden Exchange Policy

Steve Madden Exchange Policy

This Steve Madden exchange policy ties directly to their general return policy. The product you’re swapping must new and purchased at an official Steve Madden outlet or the official website.

If you exchange the item for another item, you can either receive store credit that you can apply to a new product, or the return will credited to the original form of payment. 

bringing the item for exchange or return, be sure to get the shipping label and the packaging if you purchased the item online.

If you’re making the exchange on your own, you’ll able to complete the business via the returns center. When the correct item is available, the item will delivered to you once the wrong thing has been received. 

After printing the shipping label, wrap the item in a bag and drop it off at the closest delivery point.

Steve Madden Refund Policy

All total refunds approved through Steve Madden will go straight back to the original form of payment. Refunds are full for returns that are made using non-worn items. 

In-store returns should refunded within 24 hours. However, the refund you received for your online purchase will appear once the defective item has been received.

Does Steve Madden Take Returns Without Receipt?

Returning your Steve Madden purchase doesn’t require an invoice, and you can replace it using HappyReturns All you need is the order number and an email address. 

The refund will processed within a few hours after receiving the completed return.

In-store returns are accepted. You can return the item without a receipt as you keep it within 30 days. So, the associate can check the purchase using your credit/debit card number in the file.

Steve Madden Return Policy with Happy Returns

Return the item at a local Happy Return bar. It is essential to keep your email address or order number on hand. 

If you can present your item in the return bar, they will ask to see one of them. This allows them to keep track of the product. Once the product is in their warehouse, the process of refund starts.

Steve Madden Return Policy Exceptions

There are some exceptions in the return of a Steve Madden product. These exceptions will give an accurate picture of the Steve Madden return policy. The exceptions listed below are as follows:

  • Buy clearance products.
  • Apparel products.
  • Masks, filters for shows, and earrings.
  • E-Gift Card and traditional Gift Cards.

Keeping these points in mind can give you a stress-free experience working with.

Does Steve Madden Offer Free Return?

All returns for Steve Madden will be free to all their customers. Your responsibility is to comply with their return policies, and you won’t charged any shipping fees or handling costs.


Make shopping more enjoyable with the vast knowledge of Steve Madden’s Return Policy. Steve Madden Returns Policy. guaranteeing seamless exchanges and returns to ensure a better customer experience.

  • Clearance or the final sale
  • Mask filters, mask filters, or masks
  • worn or used items like clothes, shoes, or even jewelry
  • Bags and accessories that are not tagged with tags

Steve Madden Return Policy FAQs

Can I Return a Steve Madden Product After Use?

Most Steve Madden products must returned in clean and unworn condition. 

Any items that aren’t masks, clearance items, or don’t meet any requirements for things that aren’t eligible are eligible for return within 30 days, provided they’re not used.

How Long Do Steve Madden Refunds Take?

Returning an item purchased from Steve Madden’s product in-store will give you access to your refund within 24 hours. 

If you send the item back via post, the refund could take two to three weeks. After the company has received your thing, you can anticipate receiving the reimbursement to the payment method you used to pay within five business days.

Does Steve Madden Accept Return After 30 Days?

Following the return policy, The return policy states that you cannot return an SM item within 30 days. 

The 30-day period permits employees to locate your details in the system if you want to return an item.


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