Adidas Return Policy

Adidas Return Policy: Adidas is a well-known plant of firm apparel and footwear that caters to men, women, and kids.

It’s critical to comprehend Adidas’ return policies if you need to exchange or return an item you bought from them.

We’ll give a thorough overview of the Adidas return policy in this article, covering its characteristics, advantages, and application.

Adidas Return Policy

What is Adidas’ Return Policy?

According to Adidas’ return policy, effects can be returned within 30 days of investment as long as they are unopened, unworn, and still have their labels on.

Adidas will pay for return postage if the outcome is flawed or damaged. The price of return postage, yet, will be paid by the customer if the item is living returned for any other reason.

It’s vital to keep in mind that return policies may vary from Adidas’ policy if the item was purchased through a third-party merchant, like a department store.

Before trying to return an object to Adidas, it is recommended to review the return policy of the shop where it was purchased.

What is Adidas’ Return Policy

How to Return an Item to Adidas

To return an item to Adidas, follow these steps:

Locate your receipt: You will need your receipt to return or exchange an item.

Wrap the item: Make sure the article is in the exact state as when you bought it and that it is still in the original packing.

Bring the item to an Adidas store: Bring the item and your receipt to an Adidas store to process your return or exchange.

Obtain your exchange or refund: You can choose to get a refund or an exchange for the returned item, whichever you want.

Adidas Return Policy – In-store Purchases

If you bought your Adidas goods from a real Adidas store, you can return them to any Adidas store In The US for A full refund. Get your order confirmation email or receipt with you to the store.

If all requirements of the Adidas return policy are satisfied, the shop manager will assist you in starting a return or exchange.

An In-Store Return Of Online Purchase

Oh yes! Within the product’s return period, you may return your online purchase to an Adidas retail location. In order to process the return, the original box and sticker must be present.

In-store credit is granted at the item’s price if you don’t have the receipt.

Can I Return an Item to Adidas without the box or original package?

Returns to Adidas must be made with the original tags still on and in the original packaging.

For example, clothing must be unworn, dirty, and with all initial labels still attached for clothing, And shoes must be unworn, unwashed, And with all initial labels still connected for shoes.

Does Adidas Accept Returns and Exchanges Without a Receipt?

If you don’t have the receipt, Adidas might let you exchange it for a different size of the same item. Receiving an in-store credit for the current cost of the returned item is another option.

Are Adidas Returns Free?

For orders placed on, free returns and exchanges are available. Within 30 days of delivery, you must return the article either individually or online.

Can I Return Items From Third-party Stores?

Only items purchased from may be returned. Adidas doesn’t accept exchanges or refunds for products bought from its other shops or wholesalers. The item must be returned to the original seller.

How Long Does the Adidas Return Process Take in the UK?

Typically, it takes 3-5 enterprise days for your return parcel to reach their UK warehouse.

They will do their best to process your return within 48 hours of the delivery of your return parcel as soon as they accept your development. Email updates on your return and refund will be sent to you.

How many days do I have to return my Adidas Order?

With the exception of buzz effects like the YEEZY group, which has a 14-day return policy, you have 60 days from the date of delivery to return an online-purchased thing for a complete refund.

How Much Does it Cost to Return an Adidas Order?

Here’s some welcome news. For you to return an Adidas order, there is absolutely no cost. Adidas provides no-cost returns. Simply use the same carrier that delivered your goods to return the item.

Adidas Holiday Return Policy

Any orders you made with Adidas between 16 November and 11 January are also eligible for an extended return period.

The usual Adidas return policy period of 30 days is extended to 60 days from the date of delivery for any orders placed between these periods. The Adidas holiday return policy is applicable to this service.

Non-returnable Items

The majority of Adidas merchandise is eligible for returns and exchanges within 30 days, but the following products are not covered by this policy.

  • Any customized products are not returnable because they were made just for you.
  • Face coverings cannot be returned or exchanged due to safety concerns.
  • Additionally, Adidas doesn’t accept returns for any products you buy from stores other than

Adidas Exchange Policy

If stock is available in your selected size, you can request a free size exchange from Adidas for a size mismatch. On, simply use the “Free Size Exchange” option when submitting a request.

The following crucial points about exchanges are outlined in the Adidas return policy.

  • After requesting an exchange, you have only 7 days to drop off the item at a return carrier. After 7 days, Adidas will cancel your exchange.
  • Exchanges are free for only U.S. customers.
Exchange Period
30 days
Exchange Method
In-store & Online

Adidas Refund Policy

The processing of your return could take up to 21 days after it arrives at the Adidas facility. Each product will be thoroughly inspected for quality before your refund is approved.

Within 10 business days of approval, you’ll have your money refunded in your original manner of payment.

  • If your purchase was made using a gift card, then a new digital gift card emailed to you as a refund.
  • Cards that are not reloadable may prevent Adidas from refunding that card. In this case, you will be given a refund in the form of a gift card.

Will Adidas Refund Shipping Charges?

The repayment of any delivery costs or seasonal fees is not covered by the Adidas return policy.

Refund Period
10 days
Refund Method
1. Original Form of Payment
2. Adidas Gift card

Features of the Adidas Return Policy

Numerous aspects of the Adidas return policy make it simple for customers to send back or exchange things. Some of the main parts of the Adidas return policy are as follows:

The 30-day window for returns: After 30 days, clients have 30 days to return or exchange an article.

original container and state: The returned item must be in its original packing and condition in order to qualify for a refund or exchange.

Requires a receipt: To return or exchange an item, customers need to have their receipt.

Exchanges and refunds: Clients have the choice of producing an article for a refund or an exchange.

Benefits of the Adidas Return Policy

The Adidas return policy offers several benefits to customers, including:

Easy returns: The 30-day return window and requirement for original packaging and condition make it easy for customers to return or exchange items.

Exchanges and refunds: Customers have freedom in how they handle returns because they can select to get a refund or exchange for the returned item.

Receipt required: The requirement for a receipt helps ensure that customers receive proper credit for their return.

What’s Adidas’s customer service phone number?

The Adidas customer service phone number is (800) 982-9337, and it is available Monday through Saturday from 5 a.m. until 8 p.m. Pacific.


Clients can readily return or exchange anything with Adidas within 30 days of purchase or delivery as long as they are in their initial packaging, undamaged, and have the receipt.

Customers may also like a refund or exchange for their return goods under the policy. For help, get in touch with Adidas client support if you have any questions or problems with the return policy.

Adidas Return Policy FAQs

Q.1 What is the Adidas return policy?

ANS. Adidas stores and allow 30-day returns. Items must have all tags attached and the original invoice or packing slip. The same payment method will be utilized for refunds.

Q.2 Can I return an item to an Adidas store?

ANS. Adidas products can be returned to any US shop with the original receipt for a full refund.

Q.3 Can I return an item I purchased online to an Adidas store?

ANS. No, items purchased online must be returned by mail.

Q.4 Can I exchange an item at Adidas?

ANS. Adidas exchanges things. Return the item within 30 days for an exchange or refund to your original mode of payment.

Q.5 How long does it take to receive a refund from Adidas?

ANS. Returns are processed within 7–10 business days.

Q.6 Can I return a gift to Adidas?

ANS. Adidas accepts gift returns. Return the article within 30 days for a refund or exchange to the initial payment process.

Q.7 Do I need a receipt to return an item to Adidas?

ANS. Yes, you need a receipt to return or exchange an item at Adidas.

Q.8 What if I don’t have a receipt for my Adidas purchase?

ANS. Adidas may accept returns without receipts for store credit.

Q.9 What items cannot be returned to Adidas?

ANS. Final sale items cannot be returned or exchanged at Adidas.

Q.10 Is there a time limit for returns at Adidas?

ANS. Rescues must be complete within 30 days for a refund or exchange.

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