Lands End Return Policy: The leading multi-channel retailer of casual apparel, accessories, footwear, and home goods worldwide is Lands’ End.
It’s crucial to comprehend Lands’ End’s return policies if you need to exchange or return something you bought there.
We’ll give a thorough explanation of the Lands’ End return policy in this post, covering its characteristics, advantages, and application.
What is Lands End Return Policy?
Customers have 90 days under Lands End’s return policy to exchange or return merchandise for a full refund. The period for returns begins on the day of purchase. You require evidence of purchase in order to receive a refund for your original tender.
After 90 days, you are still welcome to return, but you will only be eligible for a goods credit. Let’s move on to the return procedure now.
Return Period | 90 days |
Return Method | 1. In-store 2. Online |
Contact Number | 1-800-963-4816 |
Official Website | Lands End |
How To Return A Lands End Purchase?
You have two options for returning Lands End goods. You have two options for returning your purchases: in-person or via mail.
Both choices are accessible for both in-person and online purchases in accordance with Lands End’s return policy. Let’s carry on to the specifics.
In-store Returns
To discover a Lands End store nearby and its operating hours, use the store locator.
- Bring your item and your receipt to the store. This might be a packing slip from an internet purchase, your retail receipt, or a gift receipt.
- The salesperson will assist you in processing your return.
- You have the possibility of requesting an immediate refund in the form of a shop development credit or a return to your original payment method (which could take 5-8 days).
Note: The store will send the products back to Lands End warehouse for free if they are unable to process the return.
Additionally, If you make An In-store buy on The same day as your visit to their account, you’ll obtain a 10% discount. The terms of Lands End’s return policy also apply to this advertisement.
Returns By Mail
You’ll need to mail the products back to their facility for this. You have two options for shipping back items: either use the Easy return label on your packing slip or a shipper of your choosing. To return something using their return label, just follow these easy steps.
- Pack the items securely along with the packing slip and stick the return label outside.
- Mail the items back using the US postal service.
Lands End Return Policy Without Receipt
For in-store purchases, a return to your original tender requires your original receipt or gift receipt. The following is how Lands End handles returns without a receipt as well.
They will issue you a merchandise credit instead of a cash refund in the absence of a receipt. Simply download their Return form and you’re set to go if you can’t find the packing slip for your online purchase.
Without a receipt, returns are accepted for some apparel brands including H&M and Nordstrom.
Lands End Return Policy Exceptions
For returns on the items in the following category, you must be aware of these crucial details.
- Returns for unbranded, plain school uniforms will be handled in accordance with their standard return policy. They can only be returned within 90 days.
- An only merchandise credit will be accepted for the return of school uniforms with logos.
- Similarly to that, non-lands End branded items can only be returned for a full refund within 90 days after purchase. After 90 days, these cannot be returned.
- At a Lands End store, you cannot return bulky items like mattresses and furniture. Call their customer service department at 1-800-960-9417 to return these.
Lands End Exchange Policy
If you are returning an item to Lands End and buying a replacement at the same time, shipping will be free. Additionally, they make this easier with their customer service.
To put a reorder, just show them a call at 1-800-963-4816, and a customer service agent will waive the shipping charge. Keep in mind that the Lands End return policy’s restrictions and limitations also apply to exchanges.
Exchange Period | 90 Days |
Exchange Method | 1. In-store 2. Online on Call – 1-800-963-4816 |
Lands End Refund Policy
Lands End will issue a refund in the original form of payment once they have received and inspected your items at their warehouse.
The warehouse normally needs three days to process the return and start the reimbursement. Your refund will then be used in your account within five daytimes.
The same timescale will apply to shop purchases unless you want to receive an instant store merchandise credit.
According to Lands End’s return policies, you can only get your money back for your initial purchase if you have the original receipt or a gift receipt. If not, you will receive a credit for their product.
Refund Period | 5 days |
Refund Method | Original Form of Payment |
Features of the Lands’ End Return Policy
Customers can easily return or exchange purchases thanks to the Lands’ End return policy’s numerous advantages. The Lands’ End return policy has the following main components:
The 90-day window for returns: From the date of purchase, customers have 90 days to return or exchange an item.
original container and state: The returned item must be in its original packing and condition in order to qualify for a refund or exchange.
Receipt required: Clients must present a receipt in order to exchange or refund an article.
Exchanges and refunds: Clients have the option of returning an article for a refund or an exchange.
Benefits of the Lands’ End Return Policy
The Lands’ End return policy offers several benefits to customers, including:
Easy returns: The 90-day return window and requirement for original packaging and condition make it easy for customers to return or exchange items.
Refunds and exchanges: Clients can decide to receive a refund or exchange for their returned object, which gives them flexibility in how they handle their return.
Receipt required: The requirement for a receipt helps ensure that customers receive proper credit for their return.
How to Return an Item to Lands’ End
Follow these procedures to return an item to Lands’ End:
Track down your receipt: To exchange or refund an item, you must have the receipt.
- Wrap the item: Create sure the article is in the same situation as when you bought it and that it is still in the original packing.
- Completing the return form: Include the reason for the return on the return form that was included with your order.
- the return label to the package: On the outside of the package, affix the return label.
- Send the parcel: Use the carrier of your choosing to send the parcel.
Obtain your exchange or refund: You can choose to get a refund or an exchange for the returned item, whichever you want.
Lands’ End Swimwear Return Policy
Lands’ End has a specific return policy for swimwear. Here’s what you need To know:
- In-store purchases: If you purchased swimwear In-store, you have 90 days To return or exchange it. The swimwear must be in its initial packaging and state and be attended by a receipt.
- Online purchases: If you purchased swimwear online, you have 90 days to return or exchange it. The swimwear must be in its original packaging and condition and be accompanied by a receipt.
lands’ end customer service
Conclusion
Customers can easily return or exchange anything through Lands’ End’s return policy within 90 days after purchase as long as they are still in their original packaging, undamaged, and include their receipt.
Customers may also select a refund or exchange for their returned goods under the policy. Contact Lands’ End customer support if you need help or have any queries about their return policy.
Lands End Return Policy FAQs
Q.1 What is the Lands’ End return policy?
ANS. Lands’ End return policy allows customers to return their goods within 90 days of purchase, with refunds issued to the original mode of payment.
Q.2 What is the Lands’ End return policy for gifts?
ANS. If you want to return something without proof of purchase or after the 90-day window, Land’s End will issue a merchandise credit. Anything that’s been personalized or purchased as a final sale can’t be returned.
Q.3 Is there a fee for returning items to Lands’ End?
ANS. A fee of $6.95 will Be deducted from your original payment form for returns.
Q.4 What items can be returned to Lands’ End?
ANS. Lands’ End accepts most returns with a receipt and in their original packaging.
Q.5 Can school uniform items with logos be returned to Lands’ End?
ANS. Within 90 days of purchase, school uniform items with logos may be returned for merchandise credit. No returns will be accepted after 90 days.
Q.6 Do I need a receipt to return an item to Lands’ End?
ANS. Yes, you need a receipt to return or exchange an item at Lands’ End.
Q.7 Can I exchange an item at Lands’ End?
ANS. Yes, you can exchange an item at Lands’ End as long as it is in its original packaging and state and is accompanied by a receipt.
Q.8 How long does it take to receive a refund from Lands’ End?
ANS. Refunds are generally processed within 7-10 enterprise days for requests received within 90 days of purchase. Refunds processed beyond 90 days may take longer.
Q.9 Can I return an item to any Lands’ End store?
ANS. Yes, you can return an item to any Lands’ End store.
Q.10 Can I return an online purchase to a Lands’ End store?
ANS. Yes, you can return an online purchase to a Lands’ End store.

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