Five Below Return Policy

Five Below Return Policy- Popular bargain store Five Below sells a wide range of goods, such as apparel, toys, electronics, and more.


It’s crucial to be aware of the store’s return policies if you need to exchange or return something you bought at Five Below.

We’ll give a thorough explanation of the Five Below return policy in this article, covering its characteristics, advantages, and application.

Five Below Return Policy

What Is Five Below’s Return Policy?

As long as you have the original receipt or an online transaction confirmation, you can quickly replace or return unopened or broken items at any Five Below store location.

At any point after the purchase date, you have the option to exchange products that are still sold or that are broken for alternatives of equal or greater value.

If you have the original receipt or online order confirmation, Five Below can also gladly provide a refund in the original form of payment if you like.

What Is Five Below’s Return Policy

With some restrictions, customers may return or exchange items purchased from Five Below within 30 days of the transaction.

All tags and labels must be present, and the goods must be in their original packing and condition. Clients must also present proof of purchase, such as an invoice or email order confirmation.

Features of the Five Below Return Policy

Numerous aspects of the Five Below return policy make it simple for customers to exchange or return merchandise. The Five Below return policy has the following salient characteristics:


No deadline exists for returns: Most things can be returned whenever you like as long as you have the receipt.

faulty or unopened goods: If an item is broken or damaged, it can be replaced or returned.

Requires a receipt: To return or exchange an item, customers must have a receipt or online order confirmation.

Exchanges and refunds: Clients have the choice of returning an article for a refund or an exchange.

Benefits of the Five Below Return Policy

The Five Below return policy offers several benefits to customers, including:

See also Ace Hardware Return Policy

No time limit for returns: The lack of a time limit for returns gives customers flexibility in handling their returns.

Unopened or defective merchandise: The ability to return or exchange unopened or defective merchandise ensures that customers receive proper credit for their return.

Receipt required: The requirement for a receipt or online order confirmation helps ensure that customers receive proper credit for their return.

How to Return an Item to Five Below

Use these methods to return an item to Five Below:

Find your order confirmation from the web or receipt: To return or exchange an item, you will want your receipt or the confirmation of your online order.

Wrap the item: Make sure the outcome is undamaged, unopened, and in the exact state of when you bought it.

Completing the return form: Include the reason for the return on the return form that was included with your order.

the return label to the package: On the outside of the package, affix the return label.

Send the parcel: Use the carrier of your choosing to send the parcel.

Obtain your exchange or refund: You can choose to get a refund or an exchange for the returned item, whichever you want.

Five Below Return Policy for Online Purchases

Within 30 days after delivery, Five Below offers free returns and exchanges for online orders. By entering their account on the Five Below website and choosing the item they wish to return, customers can start a return or exchange.

After that, they will get a pre-paid mailing label to return the item to Five Below. The customer will receive a refund to their original payment method or, if they prefer, shop credit once the item has been received and examined.

Can I Return by Mail (Online purchase)

You can choose to mail your online return to the following address if there isn’t a nearby store.

Ecommerce Returns
12050 E. McGregor Rd
Indianapolis, IN 46259

See also Fabletics Return Policy

Returning Items Without a Receipt

Customers may still be able to return or exchange anything at Five Below even without a receipt. However, the shop can need a legitimate form of identity, such as a passport or driver’s license.

The customer can only get store credit for the item’s current selling price without a receipt, not its original purchase price.

The number of returns or exchanges that can be made without a receipt may also be restricted by the retailer.

How Long Do I Have To Return An Item To Five Below?

According to our return policy, you have 14 days from the day your order was given to create a return for the majority of items that are brand-new and unopened.

You have 30 days starting from the day your order was delivered to begin a return for items that arrived straight from our sellers. Unfortunately, we are unable to process your return if the time periods mentioned above have passed.

Can I Return An Item To Five Below Without The Box Or Original Package?

You can return items that are brand-new (unworn, unwashed, and undamaged) with or without the original packing. If you don’t have the actual packing, warm mail the item(s) back in a sturdy tube or envelope.

How Will I Be Refunded By Five Below?

Within 30 days after The purchase date, you may return Any Item you bought from Five Below if you’re not happy with it.

The item’s purchase price will be returned to you less any shipping and handling fees incurred by Five Below.

What Is Five Below’s Customer Service Phone Number?

Our customer service team is available Monday-Friday 9 AM-5 PM EST. Please call 1-888-453-6690 and one of our representatives will be happy to assist you.


The Five Below return policy makes it easy for customers to return or exchange items at any time As long As they have the receipt or online order confirmation and the item is unopened or defective.

The policy also allows customers to choose between a refund or exchange for their returned item. If you have any questions or issues with the Five Below return policy, contact Five Below customer service for assistance.

See also Peloton Return, Exchange & Refund Policy 2023

Five Below Return Policy FAQs

Q.1 What is the Five Below return policy?

ANS. The Five Below return policy allows customers to return or exchange new, unopened, and tagged items at any time after purchase.

Q.2 Can I return an item to any Five Below store?

ANS. Yes, items can be returned to any Five Below store for an exchange or refund.

Q.3 What can I do if I don’t have a receipt for my Five Below purchase?

ANS. Unopened or damaged items can be exchanged for the same or a comparable item without a receipt. A gift card will be offered for refunds after 14 days.

Q.4 Can I exchange an item for a different item of unequal value at Five Below?

ANS. No, if you choose an exchange, you may only pick any item of equal value.

Q.5 Can I return a defective item to Five Below?

ANS. Unopened or damaged products can be exchanged for the same or a comparable item after purchase.

Q.6 Can I return an item to Five Below if it’s been opened?

ANS. No, items must be unopened to be eligible for a return or exchange.

Q.7 Can I return an online purchase to a Five Below store?

ANS. Yes, you can return an online purchase to any Five Below store.

Q.8 Do I need a receipt to return an item to Five Below?

ANS. Without a receipt, you can return an unopened or broken item for the exact or a comparable item.

Q.9 Can I get a refund for a return item at Five Below?

ANS. If you have the receipt or online order confirmation, Five Below will refund a returned item within 14 days.

Q.10 Can I exchange an item at Five Below for a different color or size?

ANS. Five Below will exchange an unopened, equal-value item for a different color or size.


Leave a Comment