Joss and Main Return Policy 2024

Free Returns At Joss And Main? | Joss And Main Return Policy 2024

Joss and Main Return Policy: Joss & Main is an online retailer that sells decor products to meet your home’s requirements. The company’s headquarters are in Boston, US, and employs 288 employees.


Have you ever purchased an item that you had custom-made purchased from Joss and Main? The article needed to meet your expectations. Don’t worry! Joss and Main provide a 30-day satisfaction guarantee on every product they sell, and should you not be satisfied with your purchase, you’ll be able to return the item to the store quickly.

Joss And Main Return Policy

Deep-Diving Into The Return Policy

The time limit for returning – is 30 days.


Joss and Main operate 30-day return policies for standard returns, and you can return electronic purchases within 30 days from the day of purchase.

However, all returns must be returned in their original packaging and the original packaging.

The Return Procedure

Joss and Main is a web-based retailer. It allows only you to mail the item back to the business.


It is important to note that products purchased from the company must be returned in their original packaging.

Return of the Mail Policy

Follow the steps below to return the items you purchased online. Items should be returned or exchanged within the country from which the item was purchased.

  1. In the first place, you’ll need to sign in first to the Joss or the Main Account.
  2. After that, you must go to the My Order page.
  3. Select the “Return Item” tab and your return and refund method.
  4. Follow the directions and receive an email confirmation of the return.
  5. Please be aware that they won’t pay the shipping costs.
  6. After you have put the items in a bag, you can take the package to any UPS-authorized place as well as a Dropbox.

For large, heavy, or fragile items delivered via special carrier:

Follow the exact steps as above; however, rather than printing the shipping tag, Joss, as well as the principal, coordinate with the carrier to collect the item at a time that is convenient for you.


Receiving Your Refund

Type of paymentRefund will be processed in the:Refund and Credit Policy
Credit card/Debit card used while purchasing3-5 business daysRefund will be processed in:
CashInstantlyYou will be refunded via cash
Gift Card1 business dayJoss and Main will issue a refund in the form of the original payment; if you use a credit card, you will get a refund on your credit card. Initial shipping and handling costs are not refundable

Return Terms For Their Different Product

Joss and Main has a standard 30-day return policy for most of its purchases.

Remember that all returns must be in the original packaging, i.e. without opening and with no damage to the item. It must be clean and in good condition. The article should be identified as the original packaging.

Products and purchasesProduct ConditionReturn Policy
All other merchandiseThese products should be in unopenedThese items can be returned within 30 days
Special OrdersNAThese items are not eligible to be returned or exchanged
Final sale itemsNAThese items are not eligible to be returned or exchanged
MattressThese products should be unopened and unworn The return or exchange option only applies once per orderEvery mattress comes with a 100-night free trial. If you’re not in love with it after 100 nights, you can arrange a free return or exchange it for a different one
Large Appliance30-day Joss and Main return policy with a restocking fee to be provided in some casesThese products should be unopened

But some items can’t be returned.

  • Clearance items
  • Gift cards
  • Items that can be personalize
  • Bundle products at reduced prices, e.g. “5 for $25” (unless the whole pack is returned)
  • Items that are marked “Non-Returnable” on the sale page
  • Things that you already have

Extended Holiday Returns Policy

To return all products bought in the period between November 1 and December 31, the deadline to return the item is extended to January 31

What is Joss and Main return policy?

If you discover that you don’t like an item purchased by Joss & Main, they will allow an exchange. However, it comes with some conditions. Most products can be returned to receive a refund or credit to the store within 30 days of delivery.

Is Joss & Main the same as Wayfair?

Wayfair isn’t only It also has Joss & Main, AllModern, Perigold, and Birch Lane. is the primary catch-all site where you will discover most of the company’s offerings, from furniture appliances to that single-person sauna that went viral.

Did Wayfair buy Joss and Main?

QR codes and screens let shoppers see specific product information and browse the entire catalog of brands. Joss & Main is powered by Wayfair Inc.’s fantastic selection and logistics network. This makes speedy and free shipping a significant advantage.

Concluding Lines

Joss and Main are known for launching new sales each morning at 11 am, where you can purchase a range of merchandise.

Also, you can comment on your experience with this policy, Joss, and the Main return policy of the business in the comments and assist us in growing by writing informative articles.


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