Tillys Return Policy

Tillys Return Policy: offers a fairly accommodating return policy, even though you won’t have an unending return time. 


Instead of searching in vain to find the guidelines for Tilly’s pay after returns or no receipt policies in the final minute, continue reading to learn everything you need to know about returning unwanted items. 

This isn’t rocket science however there are some things you could miss on the official site. I’ve put together all the details you need to know step by step, to ease to get up in the morning after an unforgiving shopping spree!

Tillys Return Policy

What is Tillys Return Policy?

unhappy with your purchase made from Tillys and you are not satisfied, the 60-day Tillys Return Policy will allow you to return their merchandise. 

Tillys provides top priority for their customers. If you are unhappy with your purchase, Tillys offers an easy and easy return policy.

You are allowed to return the item at Tillys in the event that, for any reason, you are not satisfied with the purchase. 


The product should remain in its original condition and include the receipt. If the item is damaged or worn and is damaged, you are not eligible for an exchange or return to Tillys.

Details about Tillys Returns

Return time 60 days
Return MediumIn-store and Online
Exchange mediumIn- Store
Refund methodOriginal Payment Method
Contact866 484 5597

What is Tillys Holiday Return Policy?

Tillys extends its return policy during the Christmas season to its customers. you bought a product during November or December, you may return the item up to 15 January. January. 

Be sure to ensure that the item is returned in the original packaging. Tilly’s holiday return policy is similar to in general Tilly’s returns policy.


Tillys In-store Return Policy

Returning your item in the store is simple and cost-free. you bought a product from a retailer, it can be returned only to that local store. 

It is only necessary to return the item in the original state at the location for a return. You have a period of 60 days to complete the return in-store.

It is all you have to do is return the product with the receipt. Go to Tilly Help Desk, they will examine the item and the receipt to determine if it is eligible. 

are looking to return a product that was purchased on the internet, then you will need to present the shipping label or confirmation email. the product you purchased is in compliance with the Tillys Return Policy they will make your refund as soon as possible.

Tillys Online Return Policy

  • The first step is to go to this website Tillys.
  • Click on the section for orders. Click on Returns Item and the Return Gift.
  • You will have to enter an order number and zip code as well as an email address.
  • Enter the reason for which you’re looking to return the products.
  • If you are looking to return a gift choose an item with a gift card and receive an exchange in the shape of the gift card.
  • You must create and print out the label for return.
  • You will be required to pay $7 to cover the cost of returning the label.
  • Place the item in the original packaging, and make sure you attach the return label and shipping label to the top of the package. Drop off your package at your local UPS location.
  • Please send the product to the address given:

What is Tillys Exchange Policy?

You can easily exchange in-store items within 60 days of the purchase. In accordance with Tilly’s returns policy online, purchases can’t be exchanged. First, you will be required to return your products and then place an order for a fresh one.

you wish to return the item it is just a matter of taking the item back to the shop with the receipt or evidence of purchase. The product has to be returned in the original packaging. For more queries, you can contact our customer support department.

What is Tilly Refund Policy?

If you’re not satisfied with the purchase, Tillys allows you to return the product. When you have returned the product and it conforms to Tilly return policy Tilly’s return policy You may ask for a reimbursement. 

Refunds will be issued according to the payment method that you first used within a couple of billing cycles.

The products available for sale are being offered to purchase and may only be exchanged in exchange for Tillys Store credit. 

The process of refunding can vary according to the mode of payment that is used by customers. If you paid using a gift card The refund will be made as Tillys Store credit.

Tillys Contact Details


DayStarting Time (PST)Ending Time (PST)
Monday7:00 AM6:00 PM
Tuesday7:00 AM6:00 PM
Wednesday7:00 AM6:00 PM
Thursday7:00 AM6:00 PM
Friday7:00 AM6:00 PM
Saturday8:00 AM5:00 PM
Sunday8:00 AM5:00 PM

Tillys Social Media







Tilly Return Policy applies to returns on all merchandise, except last-sale merchandise. Other items that meet the return criteria are under a 30-day window for returns. 

You can make a return in-store on both online and in-store purchases. All you require is your purchase in its original state and with an invoice. When the retailer is not nearby then you can send your item to the facility. 

We hope this article was of help. We also have content on similar brands such as Forever21 as well as Boohoo.

Tilly Return Policy FAQ

What is Tilly’s return policy?

You can return or exchange most items purchased at Tilly’s within 60 days of purchase. Items must be in their original condition, with tags attached, and accompanied by a receipt.

Can I exchange an item for a different size or color?

Yes, you can exchange an item for a different size or color within 60 days of purchase. The item must be in its original condition, with tags attached, and accompanied by a receipt.

What if I don’t have a receipt?

If you don’t have a receipt, you may still be able to return or exchange your item. However, you may receive a store credit instead of a refund.

What is Tilly’s policy on online returns?

You can return or exchange online orders within 60 days of purchase. You can either mail your return back to Tilly’s or take it to a store.

What is Tilly’s policy on price adjustments?

Tilly’s will not adjust the price of an item after you have purchased it.


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