Member Contact Center
Phone and Email
800.854.9846
24-hour phone access
Available in English and Spanish
PHONE ROUTING MENU
Email
Log in to Online Banking, select Member Support, then click Email to send a secure online message
General Mailing Address
Kinecta Federal Credit Union
P.O. Box 10003
Manhattan Beach, CA 90266
When mailing, please specify the department.
Deposit Mailing Address
Kinecta Federal Credit Union
P.O. Box 90668
City of Industry, CA 91715-0668
Debit and ATM Card
24-hour activation and PIN changes: 877.315.3483
Lost or stolen card: lock the card through online banking then call 800.854.9846
Extended warranty, price protection, and purchase assurance questions: 800.622.7747
Credit Card Services
Available 24-hours a day, 7 days a week
US Domestic: 310.643.2106
Toll free / International: 877.881.6023
24-hour activation: 888.691.8661
Lost or stolen cards: lock your card through online banking then call 877.881.6023
PIN Changes: 888.891.2435 – Call from the phone listed on the account
Payments
P.O. Box 60083
City of Industry, CA 91716
Mortgage Services
1 Corporate Drive, Suite 360
Lake Zurich, IL 60047-8945
Phone: 877.896.8525
Fax: 847.574.7659
Auto & Vehicle Loans
888.954.6328
Monday – Friday 7:00 am – 6:00 pm
Saturday 9:00 am – 3:00 pm
Loan Services – Consumer
Payments
P.O. Box 91210
City of Industry, CA 91715
Payoffs
Attn: Loan Servicing CU77
2100 Park Place
El Segundo, CA 90245
Phone: 800.854.4501 option 3, option 2
Email: [email protected]
Business/Commercial Lending
P.O. Box 2443
Manhattan Beach, CA 90267-2443
Phone: 888.371.7501, option 3
Email: [email protected]
Email: [email protected]
Insurance Services
800.905.4466, option 2
Monday – Thursday 8:00 am – 6:00 pm
Friday 8:00 am – 5:00 pm
Saturday 9:00 am – 2:00 pm
Investment Services
800.854.9846, option 6
973 S. Westlake Boulevard, Suite 200
Westlake Village, CA 91361
Fax: 310.643.2279
Email: [email protected]
Locations
Find an advisor
Official Website: www.kinecta.org/contact-us
