Groupon Refund, Return or Cancellation Policy
Groupon Return policy: on February 19, 2020, Groupon announced that it would discontinue its physical goods store. Groupon still has goods on its Groupon Goods page. But, it is not clear how long they will keep them there.
You can still enjoy Groupon’s refund policy for Groupon Goods and GrouponLive as long as the Goods last.
Groupon announced they would close their Goods business in the third quarter of 2020. They also stated that they would cease selling physical items worldwide by 2020. However, material goods are still available on their Goods page.
Groupon Return Policy
You should generally contact Groupon Company within 14-days of the date of purchase to return the item. Here are the details of the Groupon Return Policy.
- The Groupon Return Policy states that the average return period for products is 14 Days.
- Groupon Merchandise must be returned in its original condition.
- Different platforms have different return policies.
- As there are Groupon Live, Groupon Gateways, and Groupon Goods, so is Groupon Live.
These are just a few of the basic Groupon Return Policy. We will now be able to explain how you can return the items, and here are some methods to return items per Groupon’s Return Policy.
What Is The Return Policy At Groupon?
Groupon’s Return Policy is only valid if you contact Groupon customer support within 14 days after purchasing an item. Groupon promises to work with you and the merchant to rectify the situation.
This applies even if you have already used the offer or purchased goods. Groupon allows you to contact Groupon within 14-days of buying a hotel room for two nights.
Groupon policies apply to all local deals, Groupon Getaways, and Groupon Goods.
- Groupon Goods: This applies to physical items bought through Groupon. Given Groupon’s announcement, it is not known how long the Goods section of Groupon will last.
- GrouponLive This applies to ticketed events like concerts, games, or other venues.
- Groupon Getaways: Applies to cruises, hotel rooms, vacation packages, etc.
- Groupon Deals This refers to local deals, such as deep-tissue and orthodontic massages or appointments with local retailers.
Groupon customer service is the best way to make Groupon refund or return claims.
Groupon Exchange Policy
Groupon’s exchange policies are different from those you’d find at a retailer. Groupon’s Trade-In policy is used because most Groupon-related items don’t have physical items.
- Groupon Deals can be returned within three days after purchase to exchange for a voucher
- GrouponLive can be returned up until the day of the event that you bought through Groupon
- Groupon Getaways can be returned up to the “book-by” date
- Groupon Goods can be returned within 30 days after purchase
How Strict Is The Groupon Return Policy?
When you look at the fine print, you’ll find that Groupon is adamant about its return and trade-in policies. You cannot return your purchase, regardless of the type, if you wait more than one day.
Within the 24-hour window, you can get a refund or trade-in quickly and easily. Groupon will accept returns outside of the 24-hour window. However, you’ll need to contact customer support and go through several hoops to receive it.
Can I Return My Groupon After 30 Days?
Yes, it is possible. However, each case would be considered individually. Groupon is very firm about the 30-day deadline; anything beyond 24 hours will require patience and extra time to deal with customer service.
Groupon Goods will not pay shipping costs for any items returned, regardless of whether they are for a refund or a trade-in.
How do I contact Groupon for a refund?
Groupon is a website that offers discounts and deals every day on a variety of items. Sign up for Groupon by submitting an email address.
If you own a Groupon voucher, you’re entitled to a refund if the coupon is not used within 30 days of purchase. There are various ways to claim refunds from Groupon; the most commonly used method is to reach customer support. Contact them via email or using the form on their website.
Can I Return Groupon Online?
Groupon is a website that allows you to do everything online since they don’t have any physical stores. As it stands now, they have physical goods that can be purchased, but they are also available online.
Are There Return Exceptions?
Although there are exceptions to the return policy, these are typically local deals. It is essential to read the fine print and ensure that you thoroughly analyze any local deals you buy.
Many local deals are non-returnable. This is more likely to be Groupon’s fault than the local retailer, but it is clearly stated in the fine print before each purchase.
Does Groupon Have Free Returns?
Groupon will not charge you to return an item. However, if you are returning a physical object, Groupon will pay any additional shipping costs.
Groupon doesn’t make this clear in their online Return Policy. However, you will be responsible for any charges if you send an item back via mail.
How Long Do Groupon Returns Take?
You can either call customer service or return the item within 24 hours. Once the return has been initiated, it is immediately effective. It is possible to return or receive a refund on almost any item within 30 days. Once it has been processed by customer service, it will be immediate.
You can return items purchased through Groupon Goods only if the merchandise is returned to the merchant.
How Do I Get A Groupon Refund After 7 Days?
Any order not within 24 hours will need to be submitted to Groupon customer support. Except as stated, most Groupon items are refundable within 30 calendar days.
How Do I Get A Refund On An Expired Groupon?
You will need to contact Groupon customer support. Only if Groupon accepts your request will it be processed, and they will likely not get your request because an expired Groupon is outside their normal timeframe.
You never know what you might get, and depending on which side they were on, the person you speak to may be willing or able to refund you. Although Groupon returns policies can be frustrating, it is possible to get what you want with patience and a little bit of time.
FAQ Groupon
Does Groupon offer free shipping?
According to our records, Groupon currently does not offer free shipping policies. To learn more, please visit the whole discussion.
Does Groupon offer free exchanges and returns?
Yes. Yes, Groupon offers free returns as of June 9, 2022. For more information, please visit the discussion thread.
How do I return a Groupon item?
Does Groupon offer complete refunds?
After 30 days from the date from delivery time, products bought through Groupon Goods are non-refundable, and all sales are final.
How can I return the Groupon voucher?
To begin the process of refund, follow these steps:
- Log in to your account on the Groupon site.
- Click on My Groupons.
- Choose the View Details option right next to your purchase.
- Click Return Package.
- Print the prepaid label for your mailing and then attach it to the package.
- Send the item back to Groupon.
What is the consequence if you don’t have Groupon? Groupon?
If you’ve got an expiring Groupon, you can frequently use it again in conjunction with the merchant for the amount you spent on the offer.
The expiration date on your Groupon page is when the amount shown on the deal page is not valid anymore, also known as the promotional value.
Can you cancel a Groupon purchase?
Click the View Details beside the Groupon you’d like to end. On the app, click the order. If the order is self-service-able, You’ll be presented with the option to cancel the order.
What exactly is Groupon Bucks refund?
Refunds. Groupon Bucks received as a reimbursement of the amount you paid can be transferred to the account of Groupon. Groupon Bucks received as a refund of the amount you produce are not refundable and will not expire.
How can you redeem your Groupon voucher?
How to Use Promo Codes. You’ll enter your promo code when you hit the “buy” button. Select “Promo or Gift Code” under “Order Summary,” type in the promo and then press “apply.”
What does processing mean in Groupon?
If it’s still marked with the title “Processing” after this point, it means that there is a possibility that one of two things is happening: either your payment did not go through correctly, or there’s an issue with the manufacturer.
If there’s an issue with the credit card you used to pay, Groupon will keep trying to process your purchase for 24 hours before deciding to end the transaction.
CONCLUSION
This concludes the Groupon Return Policy. We hope you enjoyed reading the Groupon Return Policy page, and we have included all relevant information from every sphere of the Groupon Company. You can contact us via the comments section if you have any questions.