Lowes Appliance Return Policy

Lowes Appliance Return Policy: Popular home improvement retailer Lowe’s carries a variety of goods, such as tools, building supplies, and appliances.


It’s critical to comprehend Lowe’s return policies if you need to exchange or return an appliance you purchased there.

We’ll give a thorough explanation of the Lowe’s appliance return policy in this post, along with its characteristics, advantages, and application.


lowes appliance return policy

What is Lowe’s Appliance Return Policy?

In order to receive a complete refund or exchange, Lowe’s asks that you return appliances within 48 hours of delivery or pickup. We shall discuss some of the exclusions below.

What is Lowe’s Appliance Return Policy


How to Return an Appliance to Lowe’s

To return an appliance to Lowe’s, follow these steps:

Locate your receipt: You will need your receipt to return or exchange an appliance.

Package the appliance: Make sure the appliance is in new condition and in the same packaging as when you purchased it.


Deliver the appliance to a Lowe’s location: To finish your recovery or exchange, take the device to a Lowe’s store along with your receipt.

Receive your refund or exchange: Depending on your preference, you can receive a refund or exchange for your returned appliance.

What about Defective Appliances?

Lowe’s requests that you schedule an appointment so that someone may come inspect your appliance and fix it at no cost to you if it is delivered defectively or develops a fault during the warranty period. Dial 1-888-77-LOWES (56937) to reach Lowe’s.

What Types Of Appliances Can I Return To Lowe’s?

Lowe’s 30-day return policy is relevant to all devices, including refrigerators, freezers, washers, dryers, ranges, hoods, dishwashers, over-the-range microwaves, cooktops, wall ranges, and washer pedestals.

These appliances can also be returned to a Lowe’s location or by having Lowe’s pick them up for free.

Can I Return An Appliance To Lowe’s Without A Receipt?

Having your receipt on hand facilitates the return process. In spite of this, Lowe’s does accept returns without the original receipt.

By utilizing the original credit card number, bank account number, MyLowe’s card number, or phone number, you may typically obtain your receipt.

Lowe’s reserves the right to issue an in-store credit for the item’s current selling price if your receipt cannot be found.

The Lowe’s Advantage Card, Business Advantage, Commercial Account, or Business Rewards card can be used.

The account for your appliance return can be used to track your appliance purchase if you have one of these credit cards.

Are Appliance Returns Free at Lowe’s?

Unless the order contains a particularly designed item (in which case the price is 20% if returned after 72 hours), there is no restocking fee, and they do offer free return delivery.

However, unless the product was supplied due to Lowe’s error, any original labor, installation, or delivery fees will not be reimbursed.

Do You Need a Receipt to Return Appliances to Lowe’s?

To check their system without a receipt, Lowe’s requests a government-issued ID.

You will then normally be offered an in-store credit to use in-store that is similar to the present cost of the item.

You should be aware that Lowe’s can usually track your order, particularly if you buy online since an email is sent to your inbox after the purchase.

Additionally, they may track the order using your credit or debit card.

How long is the return window for returning an appliance to Lowe’s

For the majority of appliances, Lowe’s Appliances provides a 30-day return policy.

You have 365 calendar days to return an appliance if you paid with a Lowe’s card credit.

How Will I Get My Refund For My Lowe’s Appliance Return?

Your appliance is refunded by Lowe’s to the original payment method.

For instance, if you paid cash for the appliance, Lowe’s will give you a cash return.

Refunds can only be created To The Visa, MasterCard, American Express, or Discover card used to make The investment.

If you ignore your card, you can replace the item for a refund or store credit.

Additionally, Lowe’s will issue a store credit refund for any purchases purchased using a gift card or store credit.

If you made a transaction using a debit card, Lowe’s will refund you in cash or back onto the same debit card, which could take up to 15 days.

Remember that you can obtain written copies of Lowe’s return policies at any time.

How Does Lowe’s Appliance Return Policy Compare to the Competition?

To examine the competitors’ policies, we’ve studied the market.

What we discovered is as follows:

Store Return Policy
Costco 90 days
Walmart 90 days
Amazon 30 days
Target 30 days
Kohl’s 180 days

Features of the Lowe’s Appliance Return Policy

The Lowe’s appliance return policy offers several features that make it easy for customers to return or exchange appliances.

Here are some of the key features of the Lowe’s appliance return policy:

Time limit: Customers have 30 days to return or exchange major appliances, and 90 days for small appliances.

Evidence of purchase : Clients must present proof of buy in order to ensure a refund or exchange.

The state of the appliance: A refund or exchange is only possible for brand-new appliances.

Delivery and installation: Lowe’s offers free delivery and installation on many large appliances. As

long as the return is made within the 30-day window and Lowe’s delivered and installed the item you want to return, Lowe’s will send a representative to your house to pick up the appliance and handle the return free of charge.

Benefits of the Lowe’s Appliance Return Policy

The Lowe’s appliance return policy offers several benefits to customers, including:

Easy returns: The 30-day return window and requirement for new condition make it easy for customers to return or exchange appliances.

Exchanges and refunds: Customers have options in how they manage their return because they can select to obtain a refund or an exchange for their returned appliance.

Free delivery and installation: Lowe’s offers free delivery and installation on many large appliances, which can save customers time and money.


As long as they are in brand-new condition and the client can produce proof of purchase, Lowe’s appliance return policy makes it simple for customers to return or exchange equipment within 30 days of purchase for large appliances and 90 days for minor appliances.

Customers may select a refund or exchange for their returned appliance under the policy.

Contact Lowe’s customer service for help if you have any questions or problems regarding the company’s return policy for appliances.

lowes appliance return policy FAQs

Q.1 What is Lowe’s appliance return policy?

ANS. Lowe’s appliance return policy allows for small appliance returns within 90 days of purchase and large appliance returns within 30 days. All appliances must be in new condition and you’ll need to provide proof of purchase.

Q.2 Can I return an appliance to Lowe’s without a receipt?

ANS. No, customers must provide proof of purchase to return or exchange an appliance at Lowe’s.

Q.3 What if I don’t have my receipt?

ANS. Lowe’s may be able to find your purchase using your phone number.

Q.4 Can I return a used appliance to Lowe’s?

ANS. No, appliances must be in new condition to be eligible for a refund or exchange.

Q.5 Can I return an appliance to any Lowe’s store?

ANS. Yes, you can return an appliance to any Lowe’s store.

Q.6 Can I get a refund or store credit for my returne appliance?

ANS. Yes, customers can choose to receive a refund or exchange for their returne appliance.

Q.7 What if Lowe’s delivered and installed the appliance I want to return?

ANS. Lowe’s will pick up and handle your return for free if they delivere and installe the appliance.

Q.8 Can I return an appliance that was damage during delivery or installation?

ANS. Lowe’s will replace damage appliances during delivery or installation.

Q.9 Can I exchange an appliance at Lowe’s?

ANS. If the appliance is new and the consumer has evidence of purchase, Lowe’s will exchange it.

Q.10 Can I return an appliance that was purchas online to a Lowe’s store?

ANS. Yes, customers can return appliances purchas online to a Lowe’s store.


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